hi all
i am loking for some feedback from anyone who is currently using either of the above tools as i am looking at purchasing one or the other.

having a look at the softcenter site it looks like most of it is in russian, i have also found parts of it in english

can someone who is using the tools from them tell me about the support they have? is it easy to get to speak to them? is the a lanuguage barrier that anyone has notived from english to russian?

is support for controllers better than pc flash from ace?

is updates free or like ace with yearly payments?

my curent volume of work is notht at great for flash drives but am getting busier

if anyone is using both of the tools have you found that 1 will work better than the other?
and last question is one easier to learn than the other? does one come with more documentation than the other?


thank you in advance for any replies

I have both.

Softcenter is much better, excellent(!) support (english of course too), free updates, tool is much powerful then PC3K Flash. It supports additional adapters for non standard memory (BGA, monolith).

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Odzyskiwanie danych

sorry, old stuff...

Hello. What do you mean by saying "old stuff"?

Oh, I'm really blind...
I saw, that arvika joined October 24th, 2009, and mixed it up with date of last post

I bought PC-3000 FLASH 1 year ago. It is not bad. I bought it, because for hard disc recovery PC-3000 is THE standard, and really helpful.
After using Flash Extractor for a while I can say, that the programmers of these tool have more experience, e.g. you have pre-defined libraries for UT165, SM3254 and so on. That makes it much easier to solve hard cases. Also the adapters for BGA-Chips are better.
But the main "problem" is still sitting in front of the computer - you must know, what you're doing: MBR, FAT16 / FAT32, NTFS structure, block size, banks, ECC, block numbers, translator... Flash Extractor and PC3K are only tools, not one-click-solutions.

Regards,

Thomas

Yes, old post

One year almost. I must say that Acelab make a big progress developing PC3K Flash. Now it is more powerfull. One step forward to Ace.
One step backward to Soft-center for their support. More and more license to buy...

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Odzyskiwanie danych

I agree - the whole license set for FLASH extractor costs 1800$ - for one year... (means, all old licenses are also useable after 1 year, but for new ones you have to pay extra). Here ACE is much more friendly.
But still for difficult cases, e.g. SanDisc, FLASH extractor is the tool of choice.