unrecognized usb flash drive
Posted: August 25th, 2011, 12:17
A customer brought an Ativa 4gb usb flash drive that does not recognize. It attempts to install the driver, but fails on Windows 7 and XP Pro. Linux does not see the drive, so I cannot attempt to mount.
Windows does recognize there is a drive in the usb port, but that's as far as it goes. Device Manager assigns a drive letter, D:, but it says the port is empty.
I have tried Data Extractor and GDB, but neither finds the drive.
R-Studio sees the device generically with the following specs:
Device/Disk: UFDUSB Flash Drive1100
FS: #3 USB(98:232)
Properties:
Drive Type: Physical Drive, Disk
Name: UFDUSB Flash Drive1100
OS Object: \\.\PhysicalDrive3
R-Studio Driver: WinNT\Handle\Physical
Size: -1 Bytes
Sector Size: 512 Bytes
I/O Tries: Default
Drive Control
Maximum Transfer: 32 KB
I/O Unit: 512 Bytes
Buffer Alignment: 4 KB
Device Identification:
Vendor: UFD
Product: USB Flash Drive
Firmware: 1100
Bus Type: USB
Am I overlooking something logical?
Windows does recognize there is a drive in the usb port, but that's as far as it goes. Device Manager assigns a drive letter, D:, but it says the port is empty.
I have tried Data Extractor and GDB, but neither finds the drive.
R-Studio sees the device generically with the following specs:
Device/Disk: UFDUSB Flash Drive1100
FS: #3 USB(98:232)
Properties:
Drive Type: Physical Drive, Disk
Name: UFDUSB Flash Drive1100
OS Object: \\.\PhysicalDrive3
R-Studio Driver: WinNT\Handle\Physical
Size: -1 Bytes
Sector Size: 512 Bytes
I/O Tries: Default
Drive Control
Maximum Transfer: 32 KB
I/O Unit: 512 Bytes
Buffer Alignment: 4 KB
Device Identification:
Vendor: UFD
Product: USB Flash Drive
Firmware: 1100
Bus Type: USB
Am I overlooking something logical?