Are you able to send your disk in to get them to reimage it? I Think it is ludicrous to ask a customer of this type of equipment that much for what is in essence a firmware upgrade, or an OS re-install. Especially as I am guessing it is REALLY expensive.
Actually, do you have access to the community?
Quote:
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?
you may be able to get some help there.
otherwise, do you have warranty?
If there is no warranty, then you may consider CAREFULLY opening the Module and taking some high res photos so we can see what is inside. I am guessing it is a standard NAND and some kind of controller, and alot of embedded devices dont use a great deal of security/complexity so you may be able to use standard Flash drive recovery options by taking it to a DR Lab.
You can get plenty of DiskOnModule Cards for around $50 - Google search for "DiskOnModule price" and you just need to get the software. And I would be harassing the vendor for this.
By the way, the reason I am not pushing the DR option is because I would not totally trust an Operating system or executable files that were recovered.. MUCH better to re-install or image.
Look forward to pictures
