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External HDD mounted in Linux but Can't display any data.

Posted: August 15th, 2016, 2:53
by hack3rcon
Hello.
I have an External HDD with 1TB capacity and 500GB of this space used. When I Plug it to my system the External HDD mounted but Can't Display anything. I tested it on Both Linux and Windows and got same problem. How can I extract my data from it?

Thank you.

Re: External HDD mounted in Linux but Can't display any data

Posted: August 16th, 2016, 9:03
by labtech
You likely won't be able to. But let's get more info first..

What is the full model drive? And how do you think it failed? Anything out of the norm happened?

Re: External HDD mounted in Linux but Can't display any data

Posted: August 16th, 2016, 11:02
by hack3rcon
The Model is "BUFFALO INC. (formerly MelCo., Inc.)" and when I plug it to Linux then it just show me an empty Hard drive but In Windows it ask me for format it. I did some Linux commands like "fsck" and "ntfsfix" but they told me that I must run "chkdsk" and after it Linux can show my Files but Windows can't. I want to know how can I understand that it is a software problem or hardware problem?

Thank you.

Re: External HDD mounted in Linux but Can't display any data

Posted: August 16th, 2016, 11:52
by MindMergepk
hack3rcon wrote:The Model is "BUFFALO INC. (formerly MelCo., Inc.)" and when I plug it to Linux then it just show me an empty Hard drive but In Windows it ask me for format it. I did some Linux commands like "fsck" and "ntfsfix" but they told me that I must run "chkdsk" and after it Linux can show my Files but Windows can't. I want to know how can I understand that it is a software problem or hardware problem?

Thank you.


what is the s.m.a.r.t status ?

Re: External HDD mounted in Linux but Can't display any data

Posted: August 16th, 2016, 11:56
by data-medics
hack3rcon wrote:The Model is "BUFFALO INC. (formerly MelCo., Inc.)" and when I plug it to Linux then it just show me an empty Hard drive but In Windows it ask me for format it. I did some Linux commands like "fsck" and "ntfsfix" but they told me that I must run "chkdsk" and after it Linux can show my Files but Windows can't. I want to know how can I understand that it is a software problem or hardware problem?

Thank you.


I would try running ddrescue to clone the drive to another one. If it can image all the sectors, then you know the hardware is good and can test things off the copy. Here's a tutorial about how to use ddrescue: https://www.data-medics.com/forum/how-t ... -t133.html

Re: External HDD mounted in Linux but Can't display any data

Posted: August 16th, 2016, 20:18
by labtech
To test with limited free resources, I would try MHDD (http://hddguru.com/software/2005.10.02-MHDD/)

Re: External HDD mounted in Linux but Can't display any data

Posted: August 17th, 2016, 1:25
by hack3rcon
How about Linux Tools?

Re: External HDD mounted in Linux but Can't display any data

Posted: August 17th, 2016, 8:36
by labtech
ddrescue is a Linux tool. Try MHDD (Dos). It will not try mount the drive or anything as it is a diagnosis based tool.

Re: External HDD mounted in Linux but Can't display any data

Posted: August 17th, 2016, 8:47
by hack3rcon
Is ddrescue vs dd?

Re: External HDD mounted in Linux but Can't display any data

Posted: August 17th, 2016, 8:49
by labtech
ddrescue allows for more flexibility with more switches/options, including the most critical - ability to skip "bad areas".
Try both on practice drives and see for yourself.