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SSD Crucial M4 256GB I/O error
http://forum.hddguru.com/viewtopic.php?f=10&t=34045		 Page 1 of 1
Author:  zook [ August 23rd, 2016, 20:39 ]
Post subject:  SSD Crucial M4 256GB I/O error
Hello, having a problem with my 3 years old M4 256Gb when try to get a secure erase. Attaching some pictures to show my problem. The drive is fully recognized on IDE mode but not on AHCI.

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14124092_10210149133428603_324459470_o.jpg [ 221.48 KiB | Viewed 16060 times ]


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Attachment:
Secure-Erase-Log-2016-08-23-1748-Advanced.txt [8.23 KiB]
Downloaded 1244 times


The log error from Parted Magic (Secure Erase)

Quote:
Code:
Parted Magic 2013_11_11 (hdparm v9.43) Secure Erase Log

Started: Tue Aug 23 17:48:01 UTC 2016
Finished: Tue Aug 23 17:48:07 UTC 2016

M4-CT256M4SSD2 (/dev/sda) SERIAL NUMBER: 00000000121709094A41 SIZE:238.5G RESULTS:Erase Failed
   Secure Erase Method: Normal Secure Erase

==================================================
M4-CT256M4SSD2   (/dev/sda)
==================================================

hdparm v9.43

/dev/sda:

ATA device, with non-removable media
   Model Number:       M4-CT256M4SSD2                         
   Serial Number:      00000000121709094A41
   Firmware Revision:  070H   
   Transport:          Serial, ATA8-AST, SATA 1.0a, SATA II Extensions, SATA Rev 2.5, SATA Rev 2.6, SATA Rev 3.0
Standards:
   Used: unknown (minor revision code 0x0028)
   Supported: 9 8 7 6 5
   Likely used: 9
Configuration:
   Logical      max   current
   cylinders   16383   16383
   heads      16   16
   sectors/track   63   63
   --
   CHS current addressable sectors:   16514064
   LBA    user addressable sectors:  268435455
   LBA48  user addressable sectors:  500118192
   Logical  Sector size:                   512 bytes
   Physical Sector size:                   512 bytes
   Logical Sector-0 offset:                  0 bytes
   device size with M = 1024*1024:      244198 MBytes
   device size with M = 1000*1000:      256060 MBytes (256 GB)
   cache/buffer size  = unknown
   Form Factor: 2.5 inch
   Nominal Media Rotation Rate: Solid State Device
Capabilities:
   LBA, IORDY(can be disabled)
   Queue depth: 32
   Standby timer values: spec'd by Standard, with device specific minimum
   R/W multiple sector transfer: Max = 16   Current = 16
   Advanced power management level: 254
   DMA: mdma0 mdma1 mdma2 udma0 udma1 udma2 udma3 udma4 udma5 (?)
        Cycle time: min=120ns recommended=120ns
   PIO: pio0 pio1 pio2 pio3 pio4
        Cycle time: no flow control=120ns  IORDY flow control=120ns
Commands/features:
   Enabled   Supported:
      *   SMART feature set
          Security Mode feature set
      *   Power Management feature set
      *   Write cache
      *   Look-ahead
      *   Host Protected Area feature set
      *   WRITE_BUFFER command
      *   READ_BUFFER command
      *   NOP cmd
      *   DOWNLOAD_MICROCODE
      *   Advanced Power Management feature set
          SET_MAX security extension
      *   48-bit Address feature set
      *   Device Configuration Overlay feature set
      *   Mandatory FLUSH_CACHE
      *   FLUSH_CACHE_EXT
      *   SMART error logging
      *   SMART self-test
      *   General Purpose Logging feature set
      *   WRITE_{DMA|MULTIPLE}_FUA_EXT
      *   64-bit World wide name
      *   IDLE_IMMEDIATE with UNLOAD
          Write-Read-Verify feature set
      *   WRITE_UNCORRECTABLE_EXT command
      *   {READ,WRITE}_DMA_EXT_GPL commands
      *   Segmented DOWNLOAD_MICROCODE
      *   Gen1 signaling speed (1.5Gb/s)
      *   Gen2 signaling speed (3.0Gb/s)
      *   Gen3 signaling speed (6.0Gb/s)
      *   Native Command Queueing (NCQ)
      *   Phy event counters
      *   NCQ priority information
          DMA Setup Auto-Activate optimization
          Device-initiated interface power management
      *   Software settings preservation
      *   SMART Command Transport (SCT) feature set
      *   SCT Write Same (AC2)
      *   SCT Error Recovery Control (AC3)
      *   SCT Features Control (AC4)
      *   SCT Data Tables (AC5)
      *   Data Set Management TRIM supported (limit 8 blocks)
      *   Deterministic read data after TRIM
Security:
   Master password revision code = 65534
      supported
   not   enabled
   not   locked
   not   frozen
   not   expired: security count
      supported: enhanced erase
   2min for SECURITY ERASE UNIT. 2min for ENHANCED SECURITY ERASE UNIT.
Logical Unit WWN Device Identifier: 500a075109094a41
   NAA      : 5
   IEEE OUI   : 00a075
   Unique ID   : 109094a41
Checksum: correct

smartctl 5.43 2012-06-30 r3573 [i686-linux-3.10.18-pmagic] (local build)
Copyright (C) 2002-12 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family:     Crucial/Micron RealSSD C300/C400/m4
Device Model:     M4-CT256M4SSD2
Serial Number:    00000000121709094A41
LU WWN Device Id: 5 00a075 109094a41
Firmware Version: 070H
User Capacity:    256,060,514,304 bytes [256 GB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   8
ATA Standard is:  ATA-8-ACS revision 6
Local Time is:    Tue Aug 23 17:48:07 2016 UTC
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x80)   Offline data collection activity
               was never started.
               Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)   The previous self-test routine completed
               without error or no self-test has ever
               been run.
Total time to complete Offline
data collection:       ( 1190) seconds.
Offline data collection
capabilities:           (0x7b) SMART execute Offline immediate.
               Auto Offline data collection on/off support.
               Suspend Offline collection upon new
               command.
               Offline surface scan supported.
               Self-test supported.
               Conveyance Self-test supported.
               Selective Self-test supported.
SMART capabilities:            (0x0003)   Saves SMART data before entering
               power-saving mode.
               Supports SMART auto save timer.
Error logging capability:        (0x01)   Error logging supported.
               General Purpose Logging supported.
Short self-test routine
recommended polling time:     (   2) minutes.
Extended self-test routine
recommended polling time:     (  19) minutes.
Conveyance self-test routine
recommended polling time:     (   3) minutes.
SCT capabilities:           (0x003d)   SCT Status supported.
               SCT Error Recovery Control supported.
               SCT Feature Control supported.
               SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   100   100   050    Pre-fail  Always       -       51
  5 Reallocated_Sector_Ct   0x0033   100   100   010    Pre-fail  Always       -       0
  9 Power_On_Hours          0x0032   100   100   001    Old_age   Always       -       19839
12 Power_Cycle_Count       0x0032   100   100   001    Old_age   Always       -       2045
170 Grown_Failing_Block_Ct  0x0033   100   100   010    Pre-fail  Always       -       0
171 Program_Fail_Count      0x0032   100   100   001    Old_age   Always       -       0
172 Erase_Fail_Count        0x0032   100   100   001    Old_age   Always       -       66
173 Wear_Levelling_Count    0x0033   099   099   010    Pre-fail  Always       -       31
174 Unexpect_Power_Loss_Ct  0x0032   100   100   001    Old_age   Always       -       537
181 Non4k_Aligned_Access    0x0022   100   100   001    Old_age   Always       -       4123 1405 2717
183 SATA_Iface_Downshift    0x0032   100   100   001    Old_age   Always       -       0
184 End-to-End_Error        0x0033   100   100   050    Pre-fail  Always       -       0
187 Reported_Uncorrect      0x0032   100   100   001    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   100   001    Old_age   Always       -       0
189 Factory_Bad_Block_Ct    0x000e   100   100   001    Old_age   Always       -       82
194 Temperature_Celsius     0x0022   100   100   000    Old_age   Always       -       0
195 Hardware_ECC_Recovered  0x003a   100   100   001    Old_age   Always       -       100707
196 Reallocated_Event_Count 0x0032   100   100   001    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   100   100   001    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   100   100   001    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   100   100   001    Old_age   Always       -       0
202 Perc_Rated_Life_Used    0x0018   099   099   001    Old_age   Offline      -       1
206 Write_Error_Rate        0x000e   100   100   001    Old_age   Always       -       0

Read SMART Log Directory failed.

Error SMART Error Log Read failed: scsi error aborted command
Smartctl: SMART Error Log Read Failed
Error SMART Error Self-Test Log Read failed: scsi error aborted command
Smartctl: SMART Self Test Log Read Failed
Error SMART Read Selective Self-Test Log failed: scsi error aborted command
Smartctl: SMART Selective Self Test Log Read Failed
Author:  fzabkar [ August 24th, 2016, 1:05 ]
Post subject:  Re: SSD Crucial M4 256GB I/O error
ISTM that your first screenshot is reporting an error when the software attempts to read sector 0 of the SSD. Is your SSD now read/write locked?
Author:  zook [ August 31st, 2016, 15:52 ]
Post subject:  Re: SSD Crucial M4 256GB I/O error
fzabkar wrote:
ISTM that your first screenshot is reporting an error when the software attempts to read sector 0 of the SSD. Is your SSD now read/write locked?


Hello, thanks for your reply.

This part of the log that i post say it's not locked. But when i use "diskpart" on Windows it shows "read only: Yes"

Code:
Security:
   Master password revision code = 65534
      supported
   not   enabled
   not   locked
   not   frozen
   not   expired: security count
      supported: enhanced erase
   2min for SECURITY ERASE UNIT. 2min for ENHANCED SECURITY ERASE UNIT.
Author:  zook [ August 31st, 2016, 15:56 ]
Post subject:  Re: SSD Crucial M4 256GB I/O error
I noticed that i only can read my SSD if SATA controller is on IDE but not on AHCI mode.
Author:  fzabkar [ August 31st, 2016, 16:20 ]
Post subject:  Re: SSD Crucial M4 256GB I/O error
FWIW, there is a DOSMCLI.EXE utility that is packaged with Micron/Crucial firmware updates. It is able to perform a "low-level format".

    --low-format <x> Perform a low-level format of the specified drive.

That said, if you can read the drive in IDE mode, I can't see how there could be a problem with it. :?
Author:  zook [ August 31st, 2016, 17:34 ]
Post subject:  Re: SSD Crucial M4 256GB I/O error
Could you explain me more about "DOSMCLI.EXE" or how to use?

"read" wasn't a correct word, i mean "see" or "detect" on my system.
Author:  fzabkar [ August 31st, 2016, 18:19 ]
Post subject:  Re: SSD Crucial M4 256GB I/O error
Download a Micron or Crucial M4 firmware update, preferably version 070H. Use 7-Zip to drill down through the update file until you locate DOSMCLI.EXE. Then explore the embedded documentation, in real DOS or at the CMD prompt in Windows, by typing ...

    DOSMCLI -h > dosmcli.txt

The text file will have a list of command parameters.

Edit: Here are some links to firmware:

viewtopic.php?t=33604&p=234804
Author:  zook [ August 31st, 2016, 18:44 ]
Post subject:  Re: SSD Crucial M4 256GB I/O error
fzabkar, when i unzip the .img it doesn't contain any item called "dosmcli.exe"
Author:  fzabkar [ August 31st, 2016, 18:54 ]
Post subject:  Re: SSD Crucial M4 256GB I/O error
Drill down to this level (or equivalent):

sp62063.exe\\MicronSEDUpdate.exe\.rsrc\RCDATA\107\

Edit: When you are "drilling down" through the levels, r-click each level and select "open inside".
Author:  zook [ August 31st, 2016, 19:16 ]
Post subject:  Re: SSD Crucial M4 256GB I/O error
This is what i got from .zip

Attachments:
f1342cd65b0b4f249b8e320434955751.png
f1342cd65b0b4f249b8e320434955751.png [ 20.73 KiB | Viewed 15916 times ]
Author:  fzabkar [ September 1st, 2016, 2:31 ]
Post subject:  Re: SSD Crucial M4 256GB I/O error
Expand BOOT2880.
Author:  zook [ September 25th, 2016, 10:42 ]
Post subject:  Re: SSD Crucial M4 256GB I/O error
Hello? Bump :)
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