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 Post subject: Dead SAMSUNG PM871
PostPosted: May 7th, 2022, 3:24 
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Joined: April 20th, 2022, 22:15
Posts: 6
Location: China
Hello everyone

I have a Samsung PM871 512G that has recently failed. BIOS can't detect it, and Win10 stuck at startup.

I tried to check it with WinHex by connecting the dead SSD via USB adapter. It can't be read due to Data Error (CRC).
Attachment:
捕获1.PNG
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I also tried to boot with another SAMSUNG SSD to start the Win10, and hot swapping to the dead PM871.
The PM871 can be detected by CrystalDiskInfo as below, basic information is ok but SMART is empty.
Attachment:
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捕获11.PNG [ 71.03 KiB | Viewed 11472 times ]


My guess is that there are some error in SSD firmware. So I tried to reflash the firmware.
Dell never release any version of PM871 OEM firmware, I have to use the Lenovo update tool by modify the model identification script.
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Firmware update successful, but nothing changed.

At last I tried shorting the pins to enable SSD safe mode, but I can't do anything in this mode.
Attachment:
OT20181225232230029.png
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Attachment:
捕获222.PNG
捕获222.PNG [ 17.74 KiB | Viewed 11472 times ]


Is there any way to fix it?
Many thanks in advance.


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 Post subject: Re: Dead SAMSUNG PM871
PostPosted: August 3rd, 2022, 9:23 
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Joined: January 6th, 2021, 12:57
Posts: 7
Location: Germany
C.Azrael wrote:

Dell never release any version of PM871 OEM firmware, I have to use the Lenovo update tool by modify the model identification script.




I can't help with your problem, but can you explain how did you modify the script? I have PM871 (HP OEM) and try to put the Lenovo firmware on it.


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 Post subject: Re: Dead SAMSUNG PM871
PostPosted: August 5th, 2022, 1:13 
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Joined: April 20th, 2022, 22:15
Posts: 6
Location: China
paro wrote:
C.Azrael wrote:

Dell never release any version of PM871 OEM firmware, I have to use the Lenovo update tool by modify the model identification script.




I can't help with your problem, but can you explain how did you modify the script? I have PM871 (HP OEM) and try to put the Lenovo firmware on it.


Hi paro
If you got the same Lenovo update toolkit fwsd48.zip
You can find a file "fwwinsd.pro" in the package, then open it with Notepad. You can find all SSD type the toolkit supported.
Find the group SAMSUNG PM871 and add your device information in the following list, save the file and run the fwwinsd.exe again.
Attachment:
PM871.PNG
PM871.PNG [ 37.76 KiB | Viewed 9141 times ]


BUT, on my disk it doesn't work :cry:


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 Post subject: Re: Dead SAMSUNG PM871
PostPosted: August 5th, 2022, 1:17 
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Joined: April 20th, 2022, 22:15
Posts: 6
Location: China
As I understand, I have to load a temporary Firmware before update, if not the Firmware will never be flash successful by any toolkit...


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 Post subject: Re: Dead SAMSUNG PM871
PostPosted: October 10th, 2022, 1:28 
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Joined: April 20th, 2022, 22:15
Posts: 6
Location: China
Still can't flashing the SSD……


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 Post subject: Re: Dead SAMSUNG PM871
PostPosted: October 17th, 2022, 14:53 
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Joined: March 7th, 2009, 12:43
Posts: 1080
Location: Angel Data Recovery
C.Azrael wrote:
Still can't flashing the SSD……

Why do you need to do so?
Imagine you have holey sneakers and you want them to become like new giving them to laundry.

_________________
Angel Data Recovery


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 Post subject: Re: Dead SAMSUNG PM871
PostPosted: October 18th, 2022, 10:20 
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Joined: May 13th, 2019, 7:50
Posts: 907
Location: Nederland
C.Azrael wrote:
Hello everyone

I have a Samsung PM871 512G that has recently failed. BIOS can't detect it, and Win10 stuck at startup.

I tried to check it with WinHex by connecting the dead SSD via USB adapter. It can't be read due to Data Error (CRC).
Attachment:
捕获1.PNG


If you got that far with Winhex wouldn't try cloning it instead not have been a more logical next step? Or didn't it read any sectors at all (I can not tell from your screenshot)?

_________________
Joep - http://www.disktuna.com - video & photo repair & recovery service


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 Post subject: Re: Dead SAMSUNG PM871
PostPosted: September 24th, 2023, 12:44 
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Joined: April 20th, 2022, 22:15
Posts: 6
Location: China
Arch Stanton wrote:
C.Azrael wrote:
Hello everyone

I have a Samsung PM871 512G that has recently failed. BIOS can't detect it, and Win10 stuck at startup.

I tried to check it with WinHex by connecting the dead SSD via USB adapter. It can't be read due to Data Error (CRC).
Attachment:
捕获1.PNG


If you got that far with Winhex wouldn't try cloning it instead not have been a more logical next step? Or didn't it read any sectors at all (I can not tell from your screenshot)?


I think Winhex is not reading any sectors correctly, this SSD looks like a firmware issue, it is not booting properly.


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