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Need some Help with HGST Firmware Dell EMC Drives
http://forum.hddguru.com/viewtopic.php?f=10&t=45899
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Author:  Stormbrite [ February 20th, 2026, 13:35 ]
Post subject:  Need some Help with HGST Firmware Dell EMC Drives

I am trying to find firmware for the following HGST model HUSMM8080ASS200

They are Dell/EMC branded drives. I have over 50 of them pulled from servers in inventory but the problem is they are all different firmware.

Now almost all the servers they were pulled from are 8 bay 2.5, so as long as all drives in those servers were the same firmware, it was fine. Now we would like to reuse them in 24bay servers and well I think you can see the problem.

I have the following firmware versions on the 50+ drives. C232, A217, A210, C228. I believe C232 was the last and newest firmware they made for these.

I have tried Dell support to get the file I need to make them all the same, and well, they were less then helpful with my request. I wasn't asking for their support (hands on with the problem) I was asking if they could point me in the direction of were to find the EMC firmware file for this model. I gave them the part number, and the Dell EMC part number etc and was told since I didn't have a support contract they wouldn't help me. Um the servers are 12-15 years old of course there isn't a contract, I am not asking you to fix the servers, I am asking where a firmware file maybe for drives that were sold to us in the servers we bought from you........

Ummm why do I need to pay for support to tell me where the firmware file might be so I can manually do all the work required to fix my issue. BTW if the drives die cause of the firmware file that is on me, I am the one doing the work. It should be a few taps on the keyboard on their side to get me the answer.

I have tried their website putting in various server models and/or drive chassis models to see if I could find what I needed but to no avail, so here I am on this forum asking for help.

Sorry got a bit wordy, I am just frustrated cause it shouldn't be this hard.

Author:  SWM [ February 20th, 2026, 15:08 ]
Post subject:  Re: Need some Help with HGST Firmware Dell EMC Drives

https://forum.hddguru.com/viewtopic.php ... le=desktop

Author:  Stormbrite [ February 20th, 2026, 15:45 ]
Post subject:  Re: Need some Help with HGST Firmware Dell EMC Drives

Um not really what I was looking for...

I am looking for anyone who may know or have knowledge of where I may find the Dell/EMC firmware file for these drives.

Author:  SWM [ February 20th, 2026, 15:59 ]
Post subject:  Re: Need some Help with HGST Firmware Dell EMC Drives

Quote:
I believe C232 was the last and newest firmware they made for these.

Quote:
In addition, for most models it is possible to "download the firmware" from your sample (if available) and upload it to the donor disk.

I don't know if this is possible in your case. Only E123 can answer that.

Author:  Stormbrite [ February 21st, 2026, 12:41 ]
Post subject:  Re: Need some Help with HGST Firmware Dell EMC Drives

Is he or she on very often? Or do I need to figure out how to message them?

Author:  Hardcore Games [ February 23rd, 2026, 16:16 ]
Post subject:  Re: Need some Help with HGST Firmware Dell EMC Drives

I suggest using the firmware that is present. I assume the disks are working but based on the comments it suggests the operating hours are brutal.

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