Need some Help with HGST Firmware Dell EMC Drives
Posted: February 20th, 2026, 13:35
I am trying to find firmware for the following HGST model HUSMM8080ASS200
They are Dell/EMC branded drives. I have over 50 of them pulled from servers in inventory but the problem is they are all different firmware.
Now almost all the servers they were pulled from are 8 bay 2.5, so as long as all drives in those servers were the same firmware, it was fine. Now we would like to reuse them in 24bay servers and well I think you can see the problem.
I have the following firmware versions on the 50+ drives. C232, A217, A210, C228. I believe C232 was the last and newest firmware they made for these.
I have tried Dell support to get the file I need to make them all the same, and well, they were less then helpful with my request. I wasn't asking for their support (hands on with the problem) I was asking if they could point me in the direction of were to find the EMC firmware file for this model. I gave them the part number, and the Dell EMC part number etc and was told since I didn't have a support contract they wouldn't help me. Um the servers are 12-15 years old of course there isn't a contract, I am not asking you to fix the servers, I am asking where a firmware file maybe for drives that were sold to us in the servers we bought from you........
Ummm why do I need to pay for support to tell me where the firmware file might be so I can manually do all the work required to fix my issue. BTW if the drives die cause of the firmware file that is on me, I am the one doing the work. It should be a few taps on the keyboard on their side to get me the answer.
I have tried their website putting in various server models and/or drive chassis models to see if I could find what I needed but to no avail, so here I am on this forum asking for help.
Sorry got a bit wordy, I am just frustrated cause it shouldn't be this hard.
They are Dell/EMC branded drives. I have over 50 of them pulled from servers in inventory but the problem is they are all different firmware.
Now almost all the servers they were pulled from are 8 bay 2.5, so as long as all drives in those servers were the same firmware, it was fine. Now we would like to reuse them in 24bay servers and well I think you can see the problem.
I have the following firmware versions on the 50+ drives. C232, A217, A210, C228. I believe C232 was the last and newest firmware they made for these.
I have tried Dell support to get the file I need to make them all the same, and well, they were less then helpful with my request. I wasn't asking for their support (hands on with the problem) I was asking if they could point me in the direction of were to find the EMC firmware file for this model. I gave them the part number, and the Dell EMC part number etc and was told since I didn't have a support contract they wouldn't help me. Um the servers are 12-15 years old of course there isn't a contract, I am not asking you to fix the servers, I am asking where a firmware file maybe for drives that were sold to us in the servers we bought from you........
Ummm why do I need to pay for support to tell me where the firmware file might be so I can manually do all the work required to fix my issue. BTW if the drives die cause of the firmware file that is on me, I am the one doing the work. It should be a few taps on the keyboard on their side to get me the answer.
I have tried their website putting in various server models and/or drive chassis models to see if I could find what I needed but to no avail, so here I am on this forum asking for help.
Sorry got a bit wordy, I am just frustrated cause it shouldn't be this hard.