Hi

I have a TOSHIBA MK3265GSX that are with a firmware issue.
Firs the drive give me this log:

Techno On............................... : Ok

Zone table.............................. : Ok
Cyl num................................. : 192 447
Head num................................ : 2
Vendor.................................. : TOSHIBA
Model................................... : MK6465GSX
Microcode............................... : GJ002H8


G-List reading error.................... : G-List read error; unexpected error: Failed to connect with HDDs COM interface.
Check PC USB Terminal connection,
PC-2 adapter jumper settings,
COM port selection by this utility.

CP Avalable............................. : 33,34,44,56,91,92,93,94,95,97,98,9A,9B,9C,A2,A5,A6,A7,A8,A9,AA,AB,AE,AF,B1,B3,B5,B6,B7,B8,B9,BA,BB,BD,BE,C1,C3,C4,C5,C6,C7,C8,C9,CA,CB,CC,CD,CE,CF,D0,D1,D2,DD

After this I erase the g-list and after that re-power the drive and give me this log:

Techno On............................... : Ok

Zone table.............................. : Ok
Cyl num................................. : 192 447
Head num................................ : 2
Vendor.................................. : TOSHIBA
Model................................... : MK6465GSX
Microcode............................... : GJ002H8


Defects in G-List....................... : 0

CP Avalable............................. : 33,34,44,56,91,92,93,94,95,97,98,9A,9B,9C,A2,A5,A6,A7,A8,A9,AA,AB,AE,AF,B1,B3,B5,B6,B7,B8,B9,BA,BB,BD,BE,C1,C3,C4,C5,C6,C7,C8,C9,CA,CB,CC,CD,CE,CF,D0,D1,D2,DD

After this first step I was able to read some sectors correctly but after an hour stooped reading.. I re-power the drive and saw 5 defects on g-list.. made the same procedure again, erase the g-list and re-power the drive but now, I can read, but with a lot of sectors with ecc error.. and I just can read for a couple of minutes before stoops.. I already erased the g-list almost 100 times..

I need to recover a pst file.. and is big one so I need to see other option..

Any one know the solution or a way to help me in this one?

Regards

Try Different Read Command ........

Hi

Thanks for your reply.

I already try with different commands to read.. different waiting for readiness times in PIO and UDMA...
The results are slight different with different command to read, in UDMA66 for example I can read without ecc errors but I get a lot of sectors with reading error(black sector) and is really slow.

I already cleaned the heads thinking that maybe help but the result was the same.

Any more suggestions or any specific reading option to try?

Regards

Hi

Thanks for your help microsoftengineer

I was able to save two pst files before the heads start clicking..

Regards