Seagate ST9320320AS (Momentus 5400.5 - F3 Family) locked

[Powermax]

Hi to all.

I have a Seagate ST9320320AS (Momentus 5400.5 - F3 Family), with master password setted.
When i run Pc3K Seagate F3 Utility, it say me "Attention! Secutity-Locked Hdd"
I try to use the option "Clear Password" and i have a windows with the follow message"To remove the password you have to reform the command "Open-HDD""
I try with the command "Open-HDD" but Master and User password, are all to "00" Hex.

With common Seagate 7200.11 (F3 Family), i can remove password using solution for Lock LED.
I try to use the same solution for ST9330320AS, but the solution end with an error, and password remain setted.

Someone know the correct way for see the setted password or to remove it ?

Please for me is very important and urgent. An your help will be apreciated.

Thank you.

[pepe]

I can probably help you through remote desktop...

[rzr]

When i run Pc3K Seagate F3 Utility,

Does this tool requieres goes along the hardware unit as shown as http://www.pc3000.com

[Frakker84]

Hi to all,

I have the same problem with the same Hard Drive, Seagate Momentus 5400.5 ST9320320AS.

I'm deciding for buy or not an RS232 interface to attach my HDD to it and try to clear the password, but I don't know which commands can resolve this issue.

I have tried with some softwares, but the SATA port on motherboards discovers "hd drive hardware fails", it's unaccessible through SATA port.

Have you these commands? I can format or lose data on my HDD.

Thank You!!

-Davide-

[pclab]

Contact BlackST. He's in Italy and he might help you.