WD20EARS-00MVWB0 Help

[Agent]

I have one of these drives in that will come ready, all of the modules test good, and so do all of the heads. Unfortunately I have no access to the user data. When I try Sector Edit, I just get ERR ABR, the drive stays spinning and doesn't click or make any sounds. Now when I try a Logical Test I get ERR ABR as well, but the drive immediately makes a light click, spins down for about 10 seconds, spins back up, then repeats itself. I have already tried a new PCB, cleared GList, SMART, and tried Regenerating the Translator.

I don't really know where to go from here, any thoughts or suggestions?

[freakzy]

Hi, which version of PC3k UDMA you are using ?

[hddguy]

Possibly one or more heads are not healthy and translator cannot load. You can try to pair good heads in Head Map in RAM.

As far as I remember you need to specify the address in RAM manually as Head Map Edit feature in PC3K does not find Sadle head map.

[Agent]

@freakzy: I'm not at work currently, will be later today, so I don't know the exact version #, but its the version right before the one announced a few days ago.

@hddguy: as said above not working currently, I will see if I can figure that one out when I get in.

[Agent]

Updated to 4.92 from 4.79, got it going. Thanks guys.