WD30EZRX

[DRCP]

WD30EZRX
3.0 TB
initially in busy state making noise like head stuck
when i run WD utility following log


Techno mode key
Techno mode key:........................ : Techno key error; unexpected error: Drive is not ready

Debug Stop Code......................... : HOST DEBUGSTOP RESET TIMEOUT

RAM:
HDD Info reading........................ : HDDs RAM reading error - Device Error Detected: "VSCE VSC MODE DISABLED"

ROM:
ROM reading............................. : Ok
ROM Data size........................... : 256 Kb
ROM version............................. : 20.1UP
ROM generation.......................... : 20.1UP
Link table version...................... : 0B.38.
Consolidated ROM version................ : 0020001U

ROM Modules:
Flash ROM dir reading................... : Ok
Flash ROM dir (ext) reading............. : Ok (Active)
Modules directory address............... : 283 719 (24)
SA regions address...................... : by default

SA Translator loading................... : Ok

Heads configuration..................... : by map
Heads number............................ : 8
Heads number in use..................... : 8
Switched off heads...................... : No
Heads map............................... : 0,1,2,3,4,5,6,7
ROM Firmware version.................... : 0020001U

Is it FW issue?

[arvika]

Motor start?

[DRCP]

yes motor starts

[northwind]

BSY bug on this model is typical, but I'm a little puzzled about the noises you mention.
Can you describe? Clicking? Buzzing? Or are they just typical calibration noises?

[DRCP]

Can you describe? Clicking? Buzzing? Or are they just typical calibration noises?



no clicking and buzzing it likes calibration noise

[DRCP]

if i put hdd on in after 2 mins err glows and hdd spin down

[northwind]

calibration noise = normal.

I believe this is typical BSY bug for this series.

[DRCP]

what is soln?

[northwind]

I am not allowed to disclose such information in public, but i will PM you and try to help.

[Russwinters]

Access to ACE boards will grant you access to the sticky that explains how to get into these drives to check SA/heads in most cases.

I can PM you if others have not already answered your question, just shoot me a PM.


also, you need one of the latest releases of PC3K for this to work, like the last 2 tops I think.


Regards,

[profix]

Hi guys,

I need help with a simliar western digital hard drive. Same problem, in PC-3000 Express its stuck on "BSY". Its a 3.5" WD Caviar Green WD30EZRS-00J99B0 3TB. With kernel mode, I was able to read the below out of the hard. Thanks.

Techno mode key
Techno mode key......................... : Ok

RAM:
HDD Info reading........................ : Ok
Heads number............................ : 1
Cyl Count............................... : 192

ROM:
ROM reading............................. : Ok
ROM Data size........................... : 256 Kb
Flash ROM dir reading................... : Ok
Flash ROM dir reading (Ext)............. : Ok (Active)
Modules directory address............... : 283 719
SA regions address...................... : by default
SA Translator loading................... : Ok

ROM Modules:
ROM version............................. : 20.1UP
ROM F/W version......................... : 0020001U
Overlay F/W version..................... : 20.1UP
Servo F/W version....................... : 0B.38

Heads configuration..................... : by map
Heads number............................ : 8
Heads number in use..................... : 8
Switched off heads...................... : No
Heads map............................... : 0,1,2,3,4,5,6,7

[minimalist]

Access to ACE boards will grant you access to the sticky that explains how to get into these drives to check SA/heads in most cases.

I can PM you if others have not already answered your question, just shoot me a PM.


also, you need one of the latest releases of PC3K for this to work, like the last 2 tops I think.


Regards,

Would you mind to send me a PM too regarding this information? This BSY error is getting on my nerves.