Dead read/write head Seagate ST9500420AS

[sosrecup]

Hello,

Can we have a dead read/write head without hearing a clicking or strange sound?

I have a Seagate ST9500420AS that reaches readiness in PC3000 but when I try to run the utility it stuck.

Kind regards.

[pclab]

No other noises?!? Spins OK?
What's the terminal log?

[sosrecup]

yes, it spin OK and no noises.

I can't even access the terminal. it enters the BSY state as I click on "run utility"

[labtech]

Can we have a dead read/write head without hearing a clicking or strange sound?

Yes, even media damage is possible with the same behavior.