Storage stream saving error (code 5) : Out of memory

[CleanestRoom]

Hello, i need help!

Customer has 1TB FAT32 drive, 12 inaccessible sectors around the FAT means i have to run a full analysis. Of the 2 billion sectors i get to about 38million and recieve these errors:

Code:

FAT Folder at LBA=   38 686 307
    FAT Folder at LBA=   38 703 843
    FAT Folder at LBA=   38 714 595
    FAT Folder at LBA=   38 781 603
[EOleException] TFDA_Analizer.FindFsObj -> Out of memory
    FAT Folder at LBA=   38 787 235
[EOutOfMemory] TFDA_Analizer.FindFsObj -> Out of memory
    FAT Folder at LBA=   38 787 299
[EOutOfMemory] TFDA_Analizer.FindFsObj -> Out of memory
    FAT Folder at LBA=   38 809 635
[EOutOfMemory] TFDA_Analizer.FindFsObj -> Out of memory
    FAT Folder at LBA=   38 812 643
[EOutOfMemory] TFDA_Analizer.FindFsObj -> Out of memory
    FAT Folder at LBA=   38 817 187
[EOutOfMemory] TFDA_Analizer.FindFsObj -> Out of memory
    FAT Folder at LBA=   38 817 251
[EOutOfMemory] TFDA_Analizer.FindFsObj -> Out of memory
    FAT Folder at LBA=   38 824 483
[EOutOfMemory] TFDA_Analizer.FindFsObj -> Out of memory
=====================================================
[12/13/2014 3:43:11 PM] Quick disk  analysis  (complete)
=====================================================
[EOleException] TFDA_AnalizeThread.InternalExcecute -> Storage stream saving error (code 5) : Out of memory (before exec)
Task parameters saving: 12/13/2014 3:48:20 PM

Out of memory! Well it could be true, i have only 4GB of RAM and 8GB of paged memory as a backup. After running the scan again i observe PC3000Kernel uses about 1.7GB of RAM before this error occurs, but still does not fill all of my RAM space..

Should also mentioned i have imaged the entire drive and was running ^^this scan from the image i made, BUT i observed the exact same error when just analyzing the disk directly!

Helpful advice would be greatly appreciated!

BAD NEWS: Customer is headed out on holiday tomorrow, i told them i could get it done in time.. did not foresee this bullsh1t! haha!

[CleanestRoom]

It does not seem to be the RAM. I added 2x2GB sticks to give me a total of 8GB. I received the same error, in nearly the same place:

Code:

    FAT Folder at LBA=   38 424 163
    FAT Folder at LBA=   38 504 419
    FAT Folder at LBA=   38 517 539
    FAT Folder at LBA=   38 536 099
    FAT Folder at LBA=   38 544 291
    FAT Folder at LBA=   38 561 379
[EOleException] TFDA_Analizer.FindFsObj -> Out of memory
    FAT Folder at LBA=   38 567 651
[EOleException] TFDA_Analizer.FindFsObj -> Out of memory
    FAT Folder at LBA=   38 621 027
[EOutOfMemory] TFDA_Analizer.FindFsObj -> Out of memory
    FAT Folder at LBA=   38 621 091
[EOutOfMemory] TFDA_Analizer.FindFsObj -> Out of memory
    FAT Folder at LBA=   38 629 411
    FAT Folder at LBA=   38 629 475
    FAT Folder at LBA=   38 659 875
    FAT Folder at LBA=   38 809 635
[EOleException] TFDA_Analizer.FindFsObj -> Out of memory
=====================================================
[12/13/2014 6:30:41 PM] Quick disk  analysis  (complete)
=====================================================
[EOleException] TFDA_AnalizeThread.InternalExcecute -> Storage stream saving error (code 5) : Out of memory (before exec)
Task parameters saving: 12/13/2014 6:35:47 PM

Attached is an image of the broken FAT32 partitions i found before block 38 million. I'm lost, not sure what i should try now..

Attachments

Found FAT32 partitions before block 38 million...

[CleanestRoom]

After the final error message, the RAM usage doesn't drop! PC3000Kernel.exe keeps holding onto 1.6GB of RAM. When i try to exit, it says PC3000Kernel.exe has crashed, and gives the following crash report:

Code:

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   PCKernelExpress.exe
  Application Version:   5.8.14.4348
  Application Timestamp:   2a425e19
  Fault Module Name:   DE_KER~1.DLL
  Fault Module Version:   5.2.8.3237
  Fault Module Timestamp:   2a425e19
  Exception Code:   c0000005
  Exception Offset:   00073aa4
  OS Version:   6.1.7601.2.1.0.768.3
  Locale ID:   1033
  Additional Information 1:   2339
  Additional Information 2:   23398743bf37adc33b44296b86bdf58b
  Additional Information 3:   598d
  Additional Information 4:   598d0dbc85defca4fe5f15fc316b243f

[CleanestRoom]

Upon trying to shut it down. PC3000Kernel.exe freezes! Windows explorer asks me if i want it shut down. I say yes, this new error message then shows (see attached) and it fails to close!!

I'm forced to execute process.. ugly.

Attachments

Explorer tries to close it, it freezes, and this appears..

explorer close.jpg (16.57 KiB) Viewed 7109 times

[Cris]

It is probably a bug with the software, your quickest option is probably to scan the image with other data recovery software, such as R-Studio.

Unless anyone knows a workaround for the bug; are you running the latest version of the software?

Also, is the application 32-bit or 64-bit?

http://msdn.microsoft.com/en-us/library ... ory_limits

It may not be able to use more than 2GB of RAM.

[CleanestRoom]

Thanks for the good advice! I'll try RStudio today.

My PC3000 kernel is located in:

C:\Program Files (x86)\ACE Lab\PC-3000\Bin\PC3000Kernel.exe

Besides me having a x64 system. So it seems i have a 32-bit version of PC3000 installed? Unfortunately i can't see a 64-bit alternative on the official update server. :S

Attachments

My current (faulty) PC3K version.

PC3K version.jpg (39.81 KiB) Viewed 7058 times