help replace head ST500DM002

[datahdd116]

data recovery needs
hdd ST500DM002 SN Z3T9H30A PN 1BD142-500 Firmware KC45
hdd not detect error sounding tic tic ja ja
ask me how to determine to replace head
instead head need determine code head not
help me

[jermy]

Clicking is never a good sign
Can you post terminal log ?
The usual questions:
does it spin down after clicking or stays spinning ?
if spins down probably heads
if stays spinning, Maybe SMP flags issue

[datahdd116]

Clicking is never a good sign
Can you post terminal log ?
The usual questions:
does it spin down after clicking or stays spinning ?
if spins down probably heads
if stays spinning, Maybe SMP flags issue

Attachments

[jermy]

(It's not PC3K)
you didn't answered the question

does it spin down after clicking or stays spinning ?

because messing around when there is head problems is never a good idea.

[datahdd116]

(It's not PC3K)
you didn't answered the question

does it spin down after clicking or stays spinning ?

because messing around when there is head problems is never a good idea.

Hello
you help me this case is correct and the error message replace head bad
thanks