Hi guys,

I'm in the process of ordering and paying for PC3K and DE from ACE. I asked them if I could pay using a VESA credit card, and they said no: "Since our government regulates the trade
in the way that we can't withdraw the funds from the credit cards, but
if you have regular account number long with this card, you can
simply make the transfer to our account from your account. "

Who in this day and age doesn't accept VESA payment?

I just need to make sure I'm actually dealing with ACE and not some Russian conmen. Did you all have to go this route as well?

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Death is nothing, but to live defeated and inglorious is to die daily.
Data Recovery Cape Town

Yep, we did
They only accept wire transfer.

Dobre

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Murphy was an optimist

Datarecovery in Belgium, Holland, France and Germany
Datarecoverytools http://www.drtools.eu

Yes that was what I had to do too. I first felt like you on this one but they are the legal company and it is fine. I had no problem with them at all in the tool arriving here to me.

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Iorana Haraharaini

Hi,

Out of curosity how much are the tools?


Thanks

Michael

It differs from region to region. I'm sure they would be happy to provide you with a quote

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You don't have to backup all of your files, just the ones you want to keep.

So I paid for PC3K and DE and ACE confirmed they received my payment on Thursday 9 Dec. Ever since I heard from them that they received my payment I've had no further response. I've emailed a few times to ask when to expect it, what the tracking number is etc....nothing.

Here's hoping I haven't been scammed or something? It's worrying forking out 5000 euro and then being ignored.

I see ACE's email is info (at) acelaboratory.com

The person I was dealing with was

sales3 (at) acelab.ru

Once again, is this all normal?

_________________
Death is nothing, but to live defeated and inglorious is to die daily.
Data Recovery Cape Town

LOL yes very normal for Russia.. Don't worry

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All went well until I plugged the drive in.

Oh yesj this one is normal now. From what I have found out now it takes them now 3 weeks to clear their customs so they can ship them out of there now. Before you could get this in less than 2 weeks to you but now it is taking a lot longer for them to ship them out of Russia guess some new laws or something like this. Wait you will get it there is no poblem on this one

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Iorana Haraharaini

Things happen slowly in Russia it is normal .. Dont worry it will come. My first ISA version took 3 months after payment - before English version was available. These days 2 - 3 weeks is very quick

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If you can keep your head when all about you are losing theirs, you probably don't fully understand the situation. ... Mr Kipling

https://www.mjm.co.uk/

Russia is on vacation till January 10th

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SAN, NAS, RAID, Server, and HDD Data Recovery.

Remember it's xmas time in Russia now, if you paid, you will receive the products. In fairness to ACE, they always deliver - even though it can take some time to get the product out of Russia.

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Data Recovery Ireland

An update on this, the package arrived at my airport/customs on 24th Dec after delays at Heathrow due to the snow etc. Now I'm having hold ups with my customs people but that'll be sorted soon. So hopefully it'll be with me in a few days

_________________
Death is nothing, but to live defeated and inglorious is to die daily.
Data Recovery Cape Town

Yeah, we got told it will be 8 weeks here in the US once we order.

Mine was actually less than that, was impressed with their service overall, well up until this point. Let's hope it stays that way when I start using it.

_________________
Death is nothing, but to live defeated and inglorious is to die daily.
Data Recovery Cape Town

hurry up and wait

Have you decided yet if you're going to get it?

_________________
Death is nothing, but to live defeated and inglorious is to die daily.
Data Recovery Cape Town

Good news, my PC3K and DE arrived on my desk today

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Death is nothing, but to live defeated and inglorious is to die daily.
Data Recovery Cape Town

price for India and Germany is equal...

Please remember, Russia is not the US. Russia has the best DR experts, but they don't like VISA.

welcome to russia they dont take credit cards

as the goverment want to keep any eye on all the companys

bank transfer they do no problem

prices are diffrent from country to country diffrent zones

example in canada it works out more money to purchase there product

then it is for me to get it bought in russia and sent to the uk

saving about $3,000