Seagate 9B V11 family firmware diagnostics

[posidon]

Hi friends
I have got this 4 TB disk , it is giving sector access errors .I have taken resources backup and backed up system files (sysfile 28 can't get copied from terminal)
I am getting errors while disabling background process.
What will be safest steps to follow.

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[posidon]

Hi
I am getting fw not supported error what it means & how can I correct it.
Anyone pls. help. Thanks

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[pepe]

fw does not support writing sysfile thru terminal.
you need to write over ata.

[posidon]

fw does not support writing sysfile thru terminal.
you need to write over ata.

Thank you pepe
I will give it a try , disk loses ready ness often and I will have to enter utility again , initially it was giving ID but after patching rom it has lost normal detection ,after unlocking , re reading id is required.
I have been advised not to do experimentation with this SED drive as any single mistake may make recovery impossible for a pro also.
I am bit worried though I have backed up everything data is crucial and I don't want to take any risk

[posidon]

I am unable to write sys file 93 by both ATA methods as disk loses readyness , is there anything I am still missing.

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[pepe]

what's goning on on the terminal?

[posidon]

Hi Thanks
Here is terminal output


Skip Error Type Decision due to Small Sector count 0x0001
Out: [PRA]!
Starting LBA of RW Request=00213CCE9F Length=00000B34
ProcessRWError -Read- at LBA 00213CD6A4 Sense Code=43110081
Out: [PRA]!
Starting LBA of RW Request=00213CCE9F Length=00000B34
ProcessRWError -Read- at LBA 00213CD6A8 Sense Code=43110081
Out: [PRA]!
Starting LBA of RW Request=00213CCE9F Length=00000B34
ProcessRWError -Read- at LBA 00213CD6AE Sense Code=43110081
Out: [PRA]!
RAW ON After Spinup for counter=0x00000020, BlkAddr=0x003A6A960A
LBA = 00000000213CD2D7[ScrubRemove]!
LBA = 00000000213CD617[ScrubRemove]!
LBA = 00000000213CD619[ScrubRemove]!
CNcp
AStDisc

Starting LBA of RW Request=00213CCE9F Length=00000B34

ProcessRWError -Read- at LBA 00213CD6C3 Sense Code=43110081
Out:
CNcp
AStDisc
CNcp
AStDisc

RAW Reallocate [RA]!
Common path start quit now
ProcessRC: 00000001,00000000
SkipLen: 00000000
ReadContinuous: 213CD617,000003BC
UnrecovSectorCount:0306,03B0
NumUDEs: 00000306,00000000,000003B0
Passed: 00000080,0000017E,0000035C
Out:
[SpawnDiscNodes: 213CD61E,000003AA-09E674F8,000059A0] ==> BRO is in progress
SkipLBA: 213CD61E,213CD9C7

RAW ON After Spinup for counter=0x00000020, BlkAddr=0x003A6A960A


Starting LBA of RW Request=000346FC42 Length=00001B60

ProcessRWError -Read- at LBA 000347027E Sense Code=43110081
Out:
ReallocateLBA1: 0347027E Length: 00000001
RST Status
NumMediaCacheEntries: 00000400
NumTotalEntries: 000005CA
SCT Status
MC1stSparePBA: 3BD5CAA0 MCLastSparePBA: 3BD7455F
User1stSparePBA: 3B242A41 UserLastSparePBA: 3B312B4D

FAILED to spare00000101!

CNcp
CNcp
CNcp
CNcp
CNcp
CNcp


NVCScram Saved HB Size:020A
LD: MD_Alloc:00000098 HB_Alloc:0000 MD_Alloc:80380000 HB_Alloc:8032 FlashRestore
PowerDevReg 7E: 7001 PowerDevReg 7D: 0044 MD_Saved:00000098 HB_Saved:00000000 MD_CRC:DBF9
PP: MD_Alloc:00016800 HB_Alloc:0000 FlashRestore
PVTSize: 00046888 CompSize: 000025AA DeCompSize: 00046888 MD_Saved:000025AA HB_Saved:00000000 MD_CRC:D057
MC: MD_Alloc:00003000 HB_Alloc:0000 FlashRestore

DataLength: 00000310 MD_Saved:00000310 HB_Saved:00000000 MD_CRC:4C0E DataLength: 000025AA
DSP0436
2Sync:0 4
NECS: CorruptedSectorsRecon - Head:00003FE9 Tail:00003D66

LastWrittenDiscLBA : FFFFFFFFFFFFFFFF

MCMainPOR: MediaCacheDiscStateFlags 0000002A MCStateFlags 00405141

6Gb Max Speed lowered to 3Gb for Intel bug

Send Status: COMRESET seen

FIS34
ENP0436
2Sync:1 C
Di 27
F3 T>

[Disk Solution]

Show NGList.

[posidon]

Show NGList.

Hi Disk Solution here is NRG list

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[higgsboson]

Disk loosing readyness might indicate weak heads.

[posidon]

Disk loosing readyness might indicate weak heads.

Thanks . I am unable to write sysfile 93 bt ATA indirect so background scanning is not disabled. I think issue could in in SA or weak head 0.
While writing terminal gives LED error
LED:0x000000BD FAddr:0x00009039

LED:0x000000BD FAddr:0x00009039

Disks health is 9% it has lots of smart errors , should I clear smart

Attachments

[posidon]

How to interpret this terminal

CNcp
AStDisc
CNcp
AStDiscRAW OFF for RAW Head=03 counter=0, End BlkAddr=0x003B242C84

CNcp
AStDisc
CNcp
AStDisc
Starting LBA of RW Request=00213CCE9F Length=00000B34
ProcessRWError -Read- at LBA 00213CCEA3 Sense Code=43110081Out:
Starting RAW ReWrite
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
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CNcp
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CNcp
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CNcp
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CNcp
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CNcp
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CNcp
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CNcp
AStDisc
CNcp
AStDisc
CNcp
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CNcp
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CNcp
AStDisc

[higgsboson]

How to interpret this terminal

CNcp
AStDisc
CNcp
AStDiscRAW OFF for RAW Head=03 counter=0, End BlkAddr=0x003B242C84

CNcp
AStDisc
CNcp
AStDisc
Starting LBA of RW Request=00213CCE9F Length=00000B34
ProcessRWError -Read- at LBA 00213CCEA3 Sense Code=43110081Out:
Starting RAW ReWrite
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
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CNcp
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CNcp
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CNcp
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CNcp
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CNcp
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CNcp
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CNcp
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CNcp
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Sense Code =XXXX 82 - Problem with sector translation (broken translator )
sense Code = XXXX 81 Bad Sector not translator .
Try to patch sysfile 93 that might solve this case.

[pepe]

Sense Code =XXXX 82 - Problem with sector translation (broken translator )
sense Code = XXXX 81 Bad Sector not translator .

let me disagree, there are several error codes ending with 81 and 82, each having different meaning.

[posidon]

Sense Code =XXXX 82 - Problem with sector translation (broken translator )
sense Code = XXXX 81 Bad Sector not translator .

let me disagree, there are several error codes ending with 81 and 82, each having different meaning.

Thanks pepe

[posidon]

Can someone pls. take remote control to update sysfile 93 as I have given up now & about to return it as unrecoverable.

[Disk Solution]

I can look it online PM me. Looks like defects lists, 1 NGlist defect enough to multifunction full drive.

Can someone pls. take remote control to update sysfile 93 as I have given up now & about to return it as unrecoverable.

[pepe]

1 NGlist defect enough to multifunction full drive.

yes, but this one looks original...

[fzabkar]

Can someone pls. take remote control to update sysfile 93 as I have given up now & about to return it as unrecoverable.

Try issuing the following terminal commands at level T (WARNING: commands are Case SenSiTive).

Code:

F"READ_SPARING_ENABLED",0,22
F"WRITE_SPARING_ENABLED",0,22
F"OFFLINE_SPARING_ENABLED",0,22
F"DAR_ENABLED",0,22
F"DISABLE_IDLE_ACTIVITY",1,22
F"BGMS_DISABLE_DATA_REFRESH",1,22
F"ABORT_PREFETCH",1,22
F"READ_LOOKAHEAD_DISABLED_ON_POWER_UP",1,22
F"READ_CACHING_DISABLED_ON_POWER_UP",1,22

[posidon]

Can someone pls. take remote control to update sysfile 93 as I have given up now & about to return it as unrecoverable.

Try issuing the following terminal commands at level T (WARNING: commands are Case SenSiTive).

Code:

F"READ_SPARING_ENABLED",0,22
F"WRITE_SPARING_ENABLED",0,22
F"OFFLINE_SPARING_ENABLED",0,22
F"DAR_ENABLED",0,22
F"DISABLE_IDLE_ACTIVITY",1,22
F"BGMS_DISABLE_DATA_REFRESH",1,22
F"ABORT_PREFETCH",1,22
F"READ_LOOKAHEAD_DISABLED_ON_POWER_UP",1,22
F"READ_CACHING_DISABLED_ON_POWER_UP",1,22

Thank you fzabkar
here is response for each command --


F3 T>F"READ_SPARING_ENABLED",0,22
Drive AMPS Configuration has been modified from compiled defaults.
Drive must be re-initialized to controller firmware defaults by re-downloading controller firmware
DO NOT SHIP WITHOUT FIRST RE-DOWNLOADING CONTROLLER FIRMWARE OR RESETTING TO DEFAULTS!
(D) SATA Reset
Byte:0092: Bit:6, READ_SPARING_ENABLED = 0

F3 T>F"WRITE_SPARING_ENABLED",0,22
Drive AMPS Configuration has been modified from compiled defaults.
Drive must be re-initialized to controller firmware defaults by re-downloading controller firmware
DO NOT SHIP WITHOUT FIRST RE-DOWNLOADING CONTROLLER FIRMWARE OR RESETTING TO DEFAULTS!
(D) SATA Reset
Byte:0092: Bit:7, WRITE_SPARING_ENABLED = 0

F3 T>F"OFFLINE_SPARING_ENABLED",0,22
Drive AMPS Configuration has been modified from compiled defaults.
Drive must be re-initialized to controller firmware defaults by re-downloading controller firmware
DO NOT SHIP WITHOUT FIRST RE-DOWNLOADING CONTROLLER FIRMWARE OR RESETTING TO DEFAULTS!

(D) SATA Reset
Byte:0455: Bit:1, OFFLINE_SPARING_ENABLED = 0

F3 T>F"DAR_ENABLED",0,22

Drive AMPS Configuration has been modified from compiled defaults.
Drive must be re-initialized to controller firmware defaults by re-downloading controller firmware
DO NOT SHIP WITHOUT FIRST RE-DOWNLOADING CONTROLLER FIRMWARE OR RESETTING TO DEFAULTS!

(D) SATA Reset
Byte:0455: Bit:0, DAR_ENABLED = 0

F3 T>F"DISABLE_IDLE_ACTIVITY",1,22

Drive AMPS Configuration has been modified from compiled defaults.
Drive must be re-initialized to controller firmware defaults by re-downloading controller firmware
DO NOT SHIP WITHOUT FIRST RE-DOWNLOADING CONTROLLER FIRMWARE OR RESETTING TO DEFAULTS!

(D) SATA Reset
Byte:0455: Bit:6, DISABLE_IDLE_ACTIVITY = 1

F3 T>F"BGMS_DISABLE_DATA_REFRESH",1,22

Drive AMPS Configuration has been modified from compiled defaults.
Drive must be re-initialized to controller firmware defaults by re-downloading controller firmware
DO NOT SHIP WITHOUT FIRST RE-DOWNLOADING CONTROLLER FIRMWARE OR RESETTING TO DEFAULTS!

(D) SATA Reset
Byte:010C: Bit:1, BGMS_DISABLE_DATA_REFRESH = 0

F3 T>F"ABORT_PREFETCH",1,22

Drive AMPS Configuration has been modified from compiled defaults.
Drive must be re-initialized to controller firmware defaults by re-downloading controller firmware
DO NOT SHIP WITHOUT FIRST RE-DOWNLOADING CONTROLLER FIRMWARE OR RESETTING TO DEFAULTS!

(D) SATA Reset
Byte:00DA: Bit:6, ABORT_PREFETCH = 1

F3 T>F"READ_LOOKAHEAD_DISABLED_ON_POWER_UP",1,22

Drive AMPS Configuration has been modified from compiled defaults.
Drive must be re-initialized to controller firmware defaults by re-downloading controller firmware
DO NOT SHIP WITHOUT FIRST RE-DOWNLOADING CONTROLLER FIRMWARE OR RESETTING TO DEFAULTS!

(D) SATA Reset
Byte:00E4: Bit:5, READ_LOOKAHEAD_DISABLED_ON_POWER_UP = 1

F3 T>F"READ_CACHING_DISABLED_ON_POWER_UP",1,22
Drive AMPS Configuration has been modified from compiled defaults.
Drive must be re-initialized to controller firmware defaults by re-downloading controller firmware
DO NOT SHIP WITHOUT FIRST RE-DOWNLOADING CONTROLLER FIRMWARE OR RESETTING TO DEFAULTS!
(D) SATA Reset
Byte:00DA: Bit:0, READ_CACHING_DISABLED_ON_POWER_UP = 1

F3 T>