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 Post subject: Seagate 9B V11 family firmware diagnostics
PostPosted: May 21st, 2024, 10:40 
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Joined: January 12th, 2016, 3:46
Posts: 168
Location: India
Hi friends
I have got this 4 TB disk , it is giving sector access errors .I have taken resources backup and backed up system files (sysfile 28 can't get copied from terminal)
I am getting errors while disabling background process.
What will be safest steps to follow.


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 Post subject: Re: Seagate 9B V11 family firmware diagnostics
PostPosted: May 21st, 2024, 22:56 
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Joined: January 12th, 2016, 3:46
Posts: 168
Location: India
Hi
I am getting fw not supported error what it means & how can I correct it.
Anyone pls. help. Thanks


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 Post subject: Re: Seagate 9B V11 family firmware diagnostics
PostPosted: May 22nd, 2024, 7:24 
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Joined: October 3rd, 2005, 0:40
Posts: 4401
Location: Hungary
fw does not support writing sysfile thru terminal.
you need to write over ata.

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 Post subject: Re: Seagate 9B V11 family firmware diagnostics
PostPosted: May 22nd, 2024, 11:40 
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Joined: January 12th, 2016, 3:46
Posts: 168
Location: India
pepe wrote:
fw does not support writing sysfile thru terminal.
you need to write over ata.


Thank you pepe
I will give it a try , disk loses ready ness often and I will have to enter utility again , initially it was giving ID but after patching rom it has lost normal detection ,after unlocking , re reading id is required.
I have been advised not to do experimentation with this SED drive as any single mistake may make recovery impossible for a pro also.
I am bit worried though I have backed up everything data is crucial and I don't want to take any risk


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 Post subject: Re: Seagate 9B V11 family firmware diagnostics
PostPosted: May 22nd, 2024, 21:11 
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Joined: January 12th, 2016, 3:46
Posts: 168
Location: India
I am unable to write sys file 93 by both ATA methods as disk loses readyness , is there anything I am still missing.


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 Post subject: Re: Seagate 9B V11 family firmware diagnostics
PostPosted: May 23rd, 2024, 4:19 
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Joined: October 3rd, 2005, 0:40
Posts: 4401
Location: Hungary
what's goning on on the terminal?

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 Post subject: Re: Seagate 9B V11 family firmware diagnostics
PostPosted: May 23rd, 2024, 10:42 
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Joined: January 12th, 2016, 3:46
Posts: 168
Location: India
Hi Thanks
Here is terminal output


Skip Error Type Decision due to Small Sector count 0x0001
Out: [PRA]!
Starting LBA of RW Request=00213CCE9F Length=00000B34
ProcessRWError -Read- at LBA 00213CD6A4 Sense Code=43110081
Out: [PRA]!
Starting LBA of RW Request=00213CCE9F Length=00000B34
ProcessRWError -Read- at LBA 00213CD6A8 Sense Code=43110081
Out: [PRA]!
Starting LBA of RW Request=00213CCE9F Length=00000B34
ProcessRWError -Read- at LBA 00213CD6AE Sense Code=43110081
Out: [PRA]!
RAW ON After Spinup for counter=0x00000020, BlkAddr=0x003A6A960A
LBA = 00000000213CD2D7[ScrubRemove]!
LBA = 00000000213CD617[ScrubRemove]!
LBA = 00000000213CD619[ScrubRemove]!
CNcp
AStDisc

Starting LBA of RW Request=00213CCE9F Length=00000B34

ProcessRWError -Read- at LBA 00213CD6C3 Sense Code=43110081
Out:
CNcp
AStDisc
CNcp
AStDisc

RAW Reallocate [RA]!
Common path start quit now
ProcessRC: 00000001,00000000
SkipLen: 00000000
ReadContinuous: 213CD617,000003BC
UnrecovSectorCount:0306,03B0
NumUDEs: 00000306,00000000,000003B0
Passed: 00000080,0000017E,0000035C
Out:
[SpawnDiscNodes: 213CD61E,000003AA-09E674F8,000059A0] ==> BRO is in progress
SkipLBA: 213CD61E,213CD9C7

RAW ON After Spinup for counter=0x00000020, BlkAddr=0x003A6A960A


Starting LBA of RW Request=000346FC42 Length=00001B60

ProcessRWError -Read- at LBA 000347027E Sense Code=43110081
Out:
ReallocateLBA1: 0347027E Length: 00000001
RST Status
NumMediaCacheEntries: 00000400
NumTotalEntries: 000005CA
SCT Status
MC1stSparePBA: 3BD5CAA0 MCLastSparePBA: 3BD7455F
User1stSparePBA: 3B242A41 UserLastSparePBA: 3B312B4D

FAILED to spare00000101!

CNcp
CNcp
CNcp
CNcp
CNcp
CNcp


NVCScram Saved HB Size:020A
LD: MD_Alloc:00000098 HB_Alloc:0000 MD_Alloc:80380000 HB_Alloc:8032 FlashRestore
PowerDevReg 7E: 7001 PowerDevReg 7D: 0044 MD_Saved:00000098 HB_Saved:00000000 MD_CRC:DBF9
PP: MD_Alloc:00016800 HB_Alloc:0000 FlashRestore
PVTSize: 00046888 CompSize: 000025AA DeCompSize: 00046888 MD_Saved:000025AA HB_Saved:00000000 MD_CRC:D057
MC: MD_Alloc:00003000 HB_Alloc:0000 FlashRestore

DataLength: 00000310 MD_Saved:00000310 HB_Saved:00000000 MD_CRC:4C0E DataLength: 000025AA
DSP0436
2Sync:0 4
NECS: CorruptedSectorsRecon - Head:00003FE9 Tail:00003D66

LastWrittenDiscLBA : FFFFFFFFFFFFFFFF

MCMainPOR: MediaCacheDiscStateFlags 0000002A MCStateFlags 00405141

6Gb Max Speed lowered to 3Gb for Intel bug

Send Status: COMRESET seen

FIS34
ENP0436
2Sync:1 C
Di 27
F3 T>


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 Post subject: Re: Seagate 9B V11 family firmware diagnostics
PostPosted: May 24th, 2024, 6:03 
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Joined: September 16th, 2022, 9:31
Posts: 80
Location: World
Show NGList.


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 Post subject: Re: Seagate 9B V11 family firmware diagnostics
PostPosted: May 24th, 2024, 9:57 
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Joined: January 12th, 2016, 3:46
Posts: 168
Location: India
Disk Solution wrote:
Show NGList.


Hi Disk Solution here is NRG list


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 Post subject: Re: Seagate 9B V11 family firmware diagnostics
PostPosted: May 26th, 2024, 1:46 
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Joined: September 1st, 2012, 6:16
Posts: 184
Location: Universe
Disk loosing readyness might indicate weak heads.


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 Post subject: Re: Seagate 9B V11 family firmware diagnostics
PostPosted: May 26th, 2024, 7:16 
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Joined: January 12th, 2016, 3:46
Posts: 168
Location: India
higgsboson wrote:
Disk loosing readyness might indicate weak heads.


Thanks . I am unable to write sysfile 93 bt ATA indirect so background scanning is not disabled. I think issue could in in SA or weak head 0.
While writing terminal gives LED error
LED:0x000000BD FAddr:0x00009039

LED:0x000000BD FAddr:0x00009039

Disks health is 9% it has lots of smart errors , should I clear smart


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 Post subject: Re: Seagate 9B V11 family firmware diagnostics
PostPosted: May 26th, 2024, 7:36 
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Joined: January 12th, 2016, 3:46
Posts: 168
Location: India
How to interpret this terminal

CNcp
AStDisc
CNcp
AStDiscRAW OFF for RAW Head=03 counter=0, End BlkAddr=0x003B242C84

CNcp
AStDisc
CNcp
AStDisc
Starting LBA of RW Request=00213CCE9F Length=00000B34
ProcessRWError -Read- at LBA 00213CCEA3 Sense Code=43110081Out:
Starting RAW ReWrite
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc


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 Post subject: Re: Seagate 9B V11 family firmware diagnostics
PostPosted: May 27th, 2024, 0:29 
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Joined: September 1st, 2012, 6:16
Posts: 184
Location: Universe
posidon wrote:
How to interpret this terminal

CNcp
AStDisc
CNcp
AStDiscRAW OFF for RAW Head=03 counter=0, End BlkAddr=0x003B242C84

CNcp
AStDisc
CNcp
AStDisc
Starting LBA of RW Request=00213CCE9F Length=00000B34
ProcessRWError -Read- at LBA 00213CCEA3 Sense Code=43110081Out:
Starting RAW ReWrite
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc
CNcp
AStDisc



Sense Code =XXXX 82 - Problem with sector translation (broken translator )
sense Code = XXXX 81 Bad Sector not translator .
Try to patch sysfile 93 that might solve this case.


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 Post subject: Re: Seagate 9B V11 family firmware diagnostics
PostPosted: May 27th, 2024, 2:03 
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Joined: October 3rd, 2005, 0:40
Posts: 4401
Location: Hungary
Quote:
Sense Code =XXXX 82 - Problem with sector translation (broken translator )
sense Code = XXXX 81 Bad Sector not translator .


let me disagree, there are several error codes ending with 81 and 82, each having different meaning.

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 Post subject: Re: Seagate 9B V11 family firmware diagnostics
PostPosted: May 27th, 2024, 2:35 
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Joined: January 12th, 2016, 3:46
Posts: 168
Location: India
pepe wrote:
Quote:
Sense Code =XXXX 82 - Problem with sector translation (broken translator )
sense Code = XXXX 81 Bad Sector not translator .


let me disagree, there are several error codes ending with 81 and 82, each having different meaning.


Thanks pepe


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 Post subject: Re: Seagate 9B V11 family firmware diagnostics
PostPosted: May 27th, 2024, 2:36 
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Joined: January 12th, 2016, 3:46
Posts: 168
Location: India
Can someone pls. take remote control to update sysfile 93 as I have given up now & about to return it as unrecoverable.


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 Post subject: Re: Seagate 9B V11 family firmware diagnostics
PostPosted: May 27th, 2024, 4:45 
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User avatar

Joined: September 16th, 2022, 9:31
Posts: 80
Location: World
I can look it online PM me. Looks like defects lists, 1 NGlist defect enough to multifunction full drive.

posidon wrote:
Can someone pls. take remote control to update sysfile 93 as I have given up now & about to return it as unrecoverable.


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 Post subject: Re: Seagate 9B V11 family firmware diagnostics
PostPosted: May 27th, 2024, 17:18 
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Joined: October 3rd, 2005, 0:40
Posts: 4401
Location: Hungary
Quote:
1 NGlist defect enough to multifunction full drive.

yes, but this one looks original...

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 Post subject: Re: Seagate 9B V11 family firmware diagnostics
PostPosted: May 27th, 2024, 19:20 
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Joined: September 8th, 2009, 18:21
Posts: 15716
Location: Australia
posidon wrote:
Can someone pls. take remote control to update sysfile 93 as I have given up now & about to return it as unrecoverable.

Try issuing the following terminal commands at level T (WARNING: commands are Case SenSiTive).

Code:
F"READ_SPARING_ENABLED",0,22
F"WRITE_SPARING_ENABLED",0,22
F"OFFLINE_SPARING_ENABLED",0,22
F"DAR_ENABLED",0,22
F"DISABLE_IDLE_ACTIVITY",1,22
F"BGMS_DISABLE_DATA_REFRESH",1,22
F"ABORT_PREFETCH",1,22
F"READ_LOOKAHEAD_DISABLED_ON_POWER_UP",1,22
F"READ_CACHING_DISABLED_ON_POWER_UP",1,22

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 Post subject: Re: Seagate 9B V11 family firmware diagnostics
PostPosted: May 28th, 2024, 4:34 
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Joined: January 12th, 2016, 3:46
Posts: 168
Location: India
fzabkar wrote:
posidon wrote:
Can someone pls. take remote control to update sysfile 93 as I have given up now & about to return it as unrecoverable.

Try issuing the following terminal commands at level T (WARNING: commands are Case SenSiTive).

Code:
F"READ_SPARING_ENABLED",0,22
F"WRITE_SPARING_ENABLED",0,22
F"OFFLINE_SPARING_ENABLED",0,22
F"DAR_ENABLED",0,22
F"DISABLE_IDLE_ACTIVITY",1,22
F"BGMS_DISABLE_DATA_REFRESH",1,22
F"ABORT_PREFETCH",1,22
F"READ_LOOKAHEAD_DISABLED_ON_POWER_UP",1,22
F"READ_CACHING_DISABLED_ON_POWER_UP",1,22


Thank you fzabkar
here is response for each command --


F3 T>F"READ_SPARING_ENABLED",0,22
Drive AMPS Configuration has been modified from compiled defaults.
Drive must be re-initialized to controller firmware defaults by re-downloading controller firmware
DO NOT SHIP WITHOUT FIRST RE-DOWNLOADING CONTROLLER FIRMWARE OR RESETTING TO DEFAULTS!
(D) SATA Reset
Byte:0092: Bit:6, READ_SPARING_ENABLED = 0

F3 T>F"WRITE_SPARING_ENABLED",0,22

Drive AMPS Configuration has been modified from compiled defaults.
Drive must be re-initialized to controller firmware defaults by re-downloading controller firmware
DO NOT SHIP WITHOUT FIRST RE-DOWNLOADING CONTROLLER FIRMWARE OR RESETTING TO DEFAULTS!
(D) SATA Reset
Byte:0092: Bit:7, WRITE_SPARING_ENABLED = 0

F3 T>F"OFFLINE_SPARING_ENABLED",0,22

Drive AMPS Configuration has been modified from compiled defaults.
Drive must be re-initialized to controller firmware defaults by re-downloading controller firmware
DO NOT SHIP WITHOUT FIRST RE-DOWNLOADING CONTROLLER FIRMWARE OR RESETTING TO DEFAULTS!

(D) SATA Reset
Byte:0455: Bit:1, OFFLINE_SPARING_ENABLED = 0

F3 T>F"DAR_ENABLED",0,22


Drive AMPS Configuration has been modified from compiled defaults.
Drive must be re-initialized to controller firmware defaults by re-downloading controller firmware
DO NOT SHIP WITHOUT FIRST RE-DOWNLOADING CONTROLLER FIRMWARE OR RESETTING TO DEFAULTS!

(D) SATA Reset
Byte:0455: Bit:0, DAR_ENABLED = 0

F3 T>F"DISABLE_IDLE_ACTIVITY",1,22


Drive AMPS Configuration has been modified from compiled defaults.
Drive must be re-initialized to controller firmware defaults by re-downloading controller firmware
DO NOT SHIP WITHOUT FIRST RE-DOWNLOADING CONTROLLER FIRMWARE OR RESETTING TO DEFAULTS!

(D) SATA Reset
Byte:0455: Bit:6, DISABLE_IDLE_ACTIVITY = 1

F3 T>F"BGMS_DISABLE_DATA_REFRESH",1,22


Drive AMPS Configuration has been modified from compiled defaults.
Drive must be re-initialized to controller firmware defaults by re-downloading controller firmware
DO NOT SHIP WITHOUT FIRST RE-DOWNLOADING CONTROLLER FIRMWARE OR RESETTING TO DEFAULTS!

(D) SATA Reset
Byte:010C: Bit:1, BGMS_DISABLE_DATA_REFRESH = 0

F3 T>F"ABORT_PREFETCH",1,22

Drive AMPS Configuration has been modified from compiled defaults.
Drive must be re-initialized to controller firmware defaults by re-downloading controller firmware
DO NOT SHIP WITHOUT FIRST RE-DOWNLOADING CONTROLLER FIRMWARE OR RESETTING TO DEFAULTS!

(D) SATA Reset
Byte:00DA: Bit:6, ABORT_PREFETCH = 1

F3 T>F"READ_LOOKAHEAD_DISABLED_ON_POWER_UP",1,22

Drive AMPS Configuration has been modified from compiled defaults.
Drive must be re-initialized to controller firmware defaults by re-downloading controller firmware
DO NOT SHIP WITHOUT FIRST RE-DOWNLOADING CONTROLLER FIRMWARE OR RESETTING TO DEFAULTS!

(D) SATA Reset
Byte:00E4: Bit:5, READ_LOOKAHEAD_DISABLED_ON_POWER_UP = 1

F3 T>F"READ_CACHING_DISABLED_ON_POWER_UP",1,22
Drive AMPS Configuration has been modified from compiled defaults.
Drive must be re-initialized to controller firmware defaults by re-downloading controller firmware
DO NOT SHIP WITHOUT FIRST RE-DOWNLOADING CONTROLLER FIRMWARE OR RESETTING TO DEFAULTS!
(D) SATA Reset
Byte:00DA: Bit:0, READ_CACHING_DISABLED_ON_POWER_UP = 1

F3 T>


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