guys,

i got this case, 1TB WD, SN/Model all OK
head 5 have some problems

i tried to see the HDD in Data Extractor but nothing even when scanning for NTFS Structure nothing!!

image attached for details 2 screens

any clues??

thnx

_________________
Kuwait Data Recovery - UNIX GTC
The only reason for time is so that everything doesn't happen at once. By: Albert Einstein

Could be encrypted data.

Disk can have XFS also or even more exotic so DE wont recognize it.
First clone it and then check with winhex or ufs explorer.

Dobre

_________________
Murphy was an optimist

Datarecovery in Belgium, Holland, France and Germany
Datarecoverytools http://www.drtools.eu

In image I see 'ABR' error. Is possible that surface is not accesible at all and no data can be found because surface is not reading.

Can you confirm if surface can be read OK ?

I would start with fixing the drive to allow sector access from within the WD utility...with these drives, this is not a process that I'm willing to explain, let alone in a public forum. I recommend you seek assistance from ACE.

_________________
Luke
Recovery Force Data Recovery

why do you not edit some sectors to see what is there

_________________
ZeBong
" что случилось в России - останется в России "
" Россия еще раз"

Thnx goes to
hddguy
poehere and fabio

for the quick tips and feedback

this issue been resolved

thank you all

_________________
Kuwait Data Recovery - UNIX GTC
The only reason for time is so that everything doesn't happen at once. By: Albert Einstein