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| need guidance: WD3200AAJS diagnosis http://forum.hddguru.com/viewtopic.php?f=11&t=25102 |
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| Author: | killerchip [ January 22nd, 2013, 5:06 ] |
| Post subject: | need guidance: WD3200AAJS diagnosis |
Hello everyone I have a problematic WD drive (it suddenly stopped and not recognizable from BIOS), and I'm trying to find out the kind of problem it has (an internal heads problem? or a PCB or something that can be fixed without opening it?) I connect it to PC-3000 (UDMA) board and it is powered on (I can feel it vibrating). The Hard Drive itself has the following info printed on it: WD 320 GB Caviar SE ------------------------ WD3200AAJS-00B4A0 DCM: EHNNNT2CB R/N: 701537 LBA: 625142448 WWN: 50014EE05606307E on PCB: ------- on Board: 2060-701537-003 REV A Sticker on board: 2061-701537-G00AC XW6D05 V78F 6 0005430 8435 I run WDC Marvell Family Utility, and it auto-detects it as Pinnacle. When I run the Utility I get the following information: -------------------------------------------------- Techno mode key Techno mode key......................... : Ok RAM: Zone allocation table................... : HDDs RAM reading error - Device Error Detected: "VSCE PERM OVL NOT LOADED" SA SPT.................................. : 1311 Head number reading..................... : Ok Heads number............................ : 2 ROM: Flash Dir reading....................... : Ok ROM reading............................. : Ok ROM Data size........................... : 192 Kb ROM version............................. : 05.6QA ROM generation.......................... : 05.6QA Link table version...................... : 04.2K. Heads configuration..................... : by map Heads number............................ : 2 Heads number in use..................... : 2 Switched off heads...................... : No Head map................................ : 0,1 Firmware version........................ : 0005006Q Service area: SA dir reading.......................... : Ok SA Copies avalabled..................... : NONE Configuration reading................... : No SA copy avalabled ---------- So any-one can guide or 'sniff' what might be the problem? Heads or PCB? Any suggestions on next steps? Thank in advance for your suggestions Costas |
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| Author: | hddguy [ January 22nd, 2013, 7:40 ] |
| Post subject: | Re: need guidance: WD3200AAJS diagnosis |
Most likely is bad overlay. If you have updated to new PC3000 update, you cannot work with SA by ID to check it. Check if you have LDR for 0005006Q , if not request it. If you dont know what Overlay or LDR is, outsource it. |
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| Author: | killerchip [ January 23rd, 2013, 4:12 ] |
| Post subject: | Re: need guidance: WD3200AAJS diagnosis |
Thanks a lot |
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| Author: | pcimage [ January 23rd, 2013, 4:23 ] |
| Post subject: | Re: need guidance: WD3200AAJS diagnosis |
hddguy wrote: Most likely is bad overlay. If you have updated to new PC3000 update, you cannot work with SA by ID to check it. Check if you have LDR for 0005006Q , if not request it. If you dont know what Overlay or LDR is, outsource it. Agree, pretty common issue with this model. |
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| Author: | Russwinters [ January 31st, 2013, 11:41 ] |
| Post subject: | Re: need guidance: WD3200AAJS diagnosis |
These commonly have irreparable bad sectors in SA as well, a lot of times you have to build compatible SA on another matching HDD and then Smart Hotswap/clone. |
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| Author: | killerchip [ January 31st, 2013, 11:47 ] |
| Post subject: | Re: need guidance: WD3200AAJS diagnosis |
Thanks a lot |
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| Author: | pcimage [ January 31st, 2013, 17:41 ] |
| Post subject: | Re: need guidance: WD3200AAJS diagnosis |
Russwinters wrote: These commonly have irreparable bad sectors in SA as well, a lot of times you have to build compatible SA on another matching HDD and then Smart Hotswap/clone. Bingo!!! |
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| Author: | killerchip [ February 8th, 2013, 4:51 ] |
| Post subject: | Re: need guidance: WD3200AAJS diagnosis |
Hmmm. I found a compatible LDR which was loaded successfully, but now I get error on reading the Flash Dir. I start the utility from HDD (not profile or database). === LDR Data uploading...................... : Ok HDD recalibration....................... : Ok Techno mode key Techno mode key......................... : Ok RAM: Head number reading..................... : Ok Heads number............................ : 2 ROM: Flash Dir reading....................... : Access violation at address 023883BC in module 'PCWDCM~1.DLL'. Read of address 00000006 ROM reading............................. : Ok ROM Data size........................... : 192 Kb ROM version............................. : 05.6QA ROM generation.......................... : 05.6QA Link table version...................... : 04.2K. Heads configuration..................... : default Head map................................ : 0,1 Firmware version........................ : Access violation at address 023883BC in module 'PCWDCM~1.DLL'. Read of address 00000006 Service area: SA dir reading.......................... : Unknown error. Code(0) SA Copies avalabled..................... : NONE Configuration reading................... : Module 02 not found ==== Any suggestion how to proceed? I guess there is some 'incompatibility' on LDR and the rest of the flash? Thanks in advance Costas |
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