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Powermax
 Post subject: Segate ST2000DM - No ID
PostPosted: April 4th, 2013, 9:00 
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Joined: June 13th, 2006, 3:43
Posts: 83
I need to recover data from a Seagate ST2000DM.

Hdd do not knock, i can ear motor startup end it go to ready, but utility cannot recognize it.
I see follow on Terminal report :

Boot 0x40M
Spin Up
TCC-0018[0x00026F7C][0x000273E8][0x00027854]
Trans.

Rst 0x40M
MC Internal LPC Process
Spin Up
TCC-0018
(P) SATA Reset

MCMTFileHandler: EXCEPTION: Failed MCMT read request
MCMTFileHandler: EXCEPTION: Failed MCMT read request
MCMainPOR: EXCEPTION: SIM aborted prior to MCMT read
MCMainPOR: EXCEPTION: POR Failed General
MCMainPOR: Feature Disabled...

I have Terminal access with CTRL-Z and i trie Smart Clear and translation regeneration. Either end well, but nothing change for ID problem.

Some one can help me ?

Thank you
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jignesh
 Post subject: Re: Segate ST2000DM - No ID
PostPosted: April 7th, 2013, 7:12 
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Joined: March 21st, 2013, 14:45
Posts: 124
Location: India
Powermax wrote:
I need to recover data from a Seagate ST2000DM.

Hdd do not knock, i can ear motor startup end it go to ready, but utility cannot recognize it.
I see follow on Terminal report :

Boot 0x40M
Spin Up
TCC-0018[0x00026F7C][0x000273E8][0x00027854]
Trans.

Rst 0x40M
MC Internal LPC Process
Spin Up
TCC-0018
(P) SATA Reset

MCMTFileHandler: EXCEPTION: Failed MCMT read request
MCMTFileHandler: EXCEPTION: Failed MCMT read request
MCMainPOR: EXCEPTION: SIM aborted prior to MCMT read
MCMainPOR: EXCEPTION: POR Failed General
MCMainPOR: Feature Disabled...

I have Terminal access with CTRL-Z and i trie Smart Clear and translation regeneration. Either end well, but nothing change for ID problem.

Some one can help me ?

Thank you


Hi Dear Friend Powermax
Your Drive Is New F3 And Your Problem Is Not Bigs I Have Comes 2 Case With Same Problem But My Drive Is ST500DM002 Both Are Spining OK With No Any Clicking Sounds.
If Give The Full Terminal Screen Shot And Firmware Information Or Drive And PCB Picture Then I Tell You Something More.
And Ya Friend Dont Apply Any Type Of Translator Commands Otherwise When Your Problem Is Solved But Drive Is Stuck In Parcial Sector Access Problem And Some Time Utility Fail To Solve That Issue.

Thank You
Jignesh Pankhania
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Powermax
 Post subject: Re: Segate ST2000DM - No ID
PostPosted: April 8th, 2013, 8:14 
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Joined: June 13th, 2006, 3:43
Posts: 83
First of all thank you for your help.
Follow PCB image.

Hdd is Seagate ST2000DM001 P/N 9YN164-500 Fw. CC4B

This is Terminal report on Hdd start-up :

Boot 0x40M
Spin Up
TCC-0015[0x00026F7C][0x000273E8][0x00027854]
Trans.

Rst 0x40M
MC Internal LPC Process
Spin Up
TCC-0015
(P) SATA Reset

MCMTFileHandler: EXCEPTION: Failed MCMT read request
MCMTFileHandler: EXCEPTION: Failed MCMT read request
MCMainPOR: EXCEPTION: SIM aborted prior to MCMT read
MCMainPOR: EXCEPTION: POR Failed General
MCMainPOR: Feature Disabled...


Thank you again :)


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jignesh
 Post subject: Re: Segate ST2000DM - No ID
PostPosted: July 19th, 2013, 13:39 
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Joined: March 21st, 2013, 14:45
Posts: 124
Location: India
Powermax wrote:
First of all thank you for your help.
Follow PCB image.

Hdd is Seagate ST2000DM001 P/N 9YN164-500 Fw. CC4B

This is Terminal report on Hdd start-up :

Boot 0x40M
Spin Up
TCC-0015[0x00026F7C][0x000273E8][0x00027854]
Trans.

Rst 0x40M
MC Internal LPC Process
Spin Up
TCC-0015
(P) SATA Reset

MCMTFileHandler: EXCEPTION: Failed MCMT read request
MCMTFileHandler: EXCEPTION: Failed MCMT read request
MCMainPOR: EXCEPTION: SIM aborted prior to MCMT read
MCMainPOR: EXCEPTION: POR Failed General
MCMainPOR: Feature Disabled...


Thank you again :)


Dear Friend Powermax
Your Case Is Very Easy If U Have Knoledge.
Just Read The Error Its Says All.
See I Give U Hint If You Get It Ur Case Is Solved In Max To Max 5 Minut
First Read What Error Says
Ur Read Request Failed <-----
SIM (System Information Management) Aborted Prior To MCMT Read.
You Understand Now What To Do ?
And Ya Dont Apply Any Of Translator Command To This Problem.
If You Dont Solve Ur Case Then Add Me On Skypee My ID IS: jignesh.pankhania@hotmail.com
I Will Comes To Ur Teamviewer And Solve Ur Case.
Sorry For My Bad English.

Yours Friend
Jignesh Pankhania
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toooldforthiscrap
 Post subject: Re: Segate ST2000DM - No ID
PostPosted: December 6th, 2013, 13:19 
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Joined: August 30th, 2013, 12:17
Posts: 33
Location: United States
Powermax, did you ever solve this issue. I have exactly the same problem?
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Powermax
 Post subject: Re: Segate ST2000DM - No ID
PostPosted: December 9th, 2013, 10:02 
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Joined: June 13th, 2006, 3:43
Posts: 83
Nothing to do. I do not solved that issue.
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einstein9
 Post subject: Re: Segate ST2000DM - No ID
PostPosted: December 9th, 2013, 14:24 
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User avatar

Joined: May 13th, 2010, 11:17
Posts: 2776
Location: Kuwait
Based on your Log:

MCMTFileHandler: EXCEPTION: Failed MCMT read request
MCMTFileHandler: EXCEPTION: Failed MCMT read request
MCMainPOR: EXCEPTION: SIM aborted prior to MCMT read
MCMainPOR: EXCEPTION: POR Failed General
MCMainPOR: Feature Disabled...

some options/features MUST be disabled in SA
cannot do that w/o proper tools with MANUAL editing flags

Symptoms:

hdd BZ then RDY registers with NO SECTORS access, becomes BZ when trying to access sectors

thats all

good luck

_________________
Kuwait Data Recovery - UNIX GTC
The only reason for time is so that everything doesn't happen at once. By: Albert Einstein
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mikail13
 Post subject: Re: Segate ST2000DM - No ID
PostPosted: December 29th, 2015, 6:28 
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Joined: December 14th, 2013, 17:10
Posts: 211
Location: istanbul
i got same problem.. my disk is ST1000DM003 CC4B
Please share the solution.

Quote:
Boot 0x40M
Spin Up
TCC-0020[0x00026F7C][0x000273E8][0x00027854]
Trans.

Rst 0x40M
MC Internal LPC Process
Spin Up
TCC-0020
(P) SATA Reset

MCMTFileHandler: EXCEPTION: Failed MCMT read request
MCMTFileHandler: EXCEPTION: Failed MCMT read request
(DOS) Table Read FAIL
DOS: MAGIC CONFIG NUMBER MISMATCH
(DOS) Requesting File Save

Starting LBA of RW Request=0000000000087CE6 Length=00000024
ProcessRWError -Read- at LBA 0000000000087CE6 Sense Code=43110081
Starting LBA of RW Request=0000000000087CEA Length=00000020
ProcessRWError -Read- at LBA 0000000000087CEA Sense Code=C3160080
Starting LBA of RW Request=0000000000087CEE Length=0000001C
ProcessRWError -Read- at LBA 0000000000087CEE Sense Code=43110081
Starting LBA of RW Request=0000000000087CF2 Length=00000018
ProcessRWError -Read- at LBA 0000000000087CF2 Sense Code=43110081
Starting LBA of RW Request=0000000000087CF6 Length=00000014
ProcessRWError -Read- at LBA 0000000000087CF6 Sense Code=43110081
Starting LBA of RW Request=0000000000087CFA Length=00000010
ProcessRWError -Read- at LBA 0000000000087CFA Sense Code=43110081
Starting LBA of RW Request=0000000000087CFE Length=0000000C
ProcessRWError -Read- at LBA 0000000000087CFE Sense Code=43110081
Starting LBA of RW Request=0000000000087D02 Length=00000008
ProcessRWError -Read- at LBA 0000000000087D02 Sense Code=43110081
Starting LBA of RW Request=0000000000087D06 Length=00000004
ProcessRWError -Read- at LBA 0000000000087D06 Sense Code=43110081
ASCII Diag mode

F3 T>

F3 1>N1

DiagError 00012001
F3 1>
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labtech
 Post subject: Re: Segate ST2000DM - No ID
PostPosted: December 29th, 2015, 11:13 
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Joined: August 18th, 2010, 17:35
Posts: 3630
Location: Massachusetts, USA
Suggest to start a new thread.
This drive has bad sectors and possibly a bad head. Before issuing commands it is a good idea to check heads condition. More specifically SA heads.

_________________
Hard Disk Drive, SSD, USB Drive and RAID Data Recovery Specialist in Massachusetts
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Banky
 Post subject: Re: Segate ST2000DM - No ID
PostPosted: December 30th, 2015, 23:53 
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Joined: January 14th, 2015, 21:42
Posts: 8
Location: Nigeria
You probably need a donor, I see little can be recovered on this case until you replace the head.

_________________
Oladoja Bankole
Exclusive Data Recovery Lab
Nigeria, Abuja
http://www.edarlab.com
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