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Dead read/write head Seagate ST9500420AS

Posted: November 20th, 2013, 9:06
by sosrecup
Hello,

Can we have a dead read/write head without hearing a clicking or strange sound?

I have a Seagate ST9500420AS that reaches readiness in PC3000 but when I try to run the utility it stuck.

Kind regards.

Re: Dead read/write head Seagate ST9500420AS

Posted: November 20th, 2013, 13:17
by pclab
No other noises?!? Spins OK?
What's the terminal log?

Re: Dead read/write head Seagate ST9500420AS

Posted: November 21st, 2013, 2:26
by sosrecup
yes, it spin OK and no noises.

I can't even access the terminal. it enters the BSY state as I click on "run utility"

Re: Dead read/write head Seagate ST9500420AS

Posted: November 21st, 2013, 8:47
by labtech
sosrecup wrote:Can we have a dead read/write head without hearing a clicking or strange sound?
Yes, even media damage is possible with the same behavior.