ST1000DM003 keeps BSY no Terminal access
Posted: August 12th, 2014, 17:57
Hello guys,
I need your help with a ST1000DM003
It's
PN: 9YN162-500
FW: CC4B
PCB: 100664987 REV B
Customer said: Didn't fell. Just stopped working from one day to the other.
Spindle motor works.
I tried the clients PCB on a similiar Drive with donors Firmware and the donors drive worked perfectly.
The other way around didn't work. (donors PCB is same number but REV A).
PC3000 shows only BSY. Never gets to readiness
Tried to make the "HDD Lock (LED: 000000CC)" Solution but it didnt work. Seems to have no access to the drive.
Tried the donors Head, but still keeps BSY.
In some forums I found people saying maybe firmware corrupted, but I dont know how to fix this.
Terminal shows:
Boot 0x40M
Spin Up
RECOV Servo Op=0100 Resp=0005
TCC-001F[0x000065B4][0x00006A20][0x00006E8C]
Trans.
Rst 0x40M
MC Internal LPC Process
Spin Up
TCC-001F
RECOV Servo Op=0900 Resp=0005
(P) SATA Reset
MCMainPOR: Start:
Check MCMT Version: Current
MCMainPOR: Non-Init Case
MCMainPOR: EXCEPTION: MCMT PRI copy corrupt
MCMainPOR: MCMT SEC copy valid
Reconstruction: MCMT Reconstruction Start
Max number of MC segments 0A61
Nonvolatile MCMT sequence number 001565D7
[RSRS] 0430
ProcessRWError -Read- at LBA 00000000000362D0 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 00000000000362D0!
Reconstruction: EXCEPTION: Seg Read Fail: Status = 0000
Reconstruction: EXCEPTION: Error in Header
Reconstruction: EXCEPTION: Error in first Header disc sector
ReadFooters (Backwards): Segment 0430 StartLBA 001B1680 Starting Footer LBA 001B1CB0
SeqNum 001565D8
ProcessRWError -Read- at LBA 0000000000036396 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 0000000000036396!
Footer Status = 0000
ProcessRWError -Read- at LBA 000000000003638D Sense Code=40000087!
Starting LBA of RW Request=000000000003638D Length=00000009
ProcessRWError -Read- at LBA 000000000003638E Sense Code=43110081!
Starting LBA of RW Request=000000000003638D Length=00000009
ProcessRWError -Read- at LBA 000000000003638F Sense Code=43110081
RECOV Servo Op=0065 Resp=0005!
ProcessRWError -Read- at LBA 0000000000036390 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 0000000000036390!
Footer Status = 0000
ProcessRWError -Read- at LBA 0000000000036384 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 0000000000036384!
Footer Status = 0000
ProcessRWError -Read- at LBA 000000000003637B Sense Code=40000087!
ProcessRWError -Read- at LBA 000000000003637E Sense Code=40000087!
Starting LBA of RW Request=000000000003637B Length=00000009
ProcessRWError -Read- at LBA 000000000003637F Sense Code=43110081!
ProcessRWError -Read- at LBA 0000000000036380 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 0000000000036380!
Footer Status = 0000
Footer Status = 0001
ProcessRWError -Read- at LBA 000000000003636B Sense Code=40000087!
Footer Status = 0001
ProcessRWError -Read- at LBA 0000000000036360 Sense Code=40000087!
ProcessRWError -Read- at LBA 0000000000036361 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 0000000000036361!
Footer Status = 0000
ProcessRWError -Read- at LBA 0000000000036357 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 0000000000036357!
Footer Status = 0000
ProcessRWError -Read- at LBA 000000000003634E Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 000000000003634E!
Footer Status = 0000
ProcessRWError -Read- at LBA 0000000000036345 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 0000000000036345!
Footer Status = 0000
ProcessRWError -Read- at LBA 000000000003633C Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 000000000003633C!
Footer Status = 0000
ProcessRWError -Read- at LBA 0000000000036333 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 0000000000036333!
Footer Status = 0000
ProcessRWError -Read- at LBA 000000000003632A Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 000000000003632A!
Footer Status = 0000
ProcessRWError -Read- at LBA 0000000000036321 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 0000000000036321!
Footer Status = 0000
ProcessRWError -Read- at LBA 0000000000036318 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 0000000000036318!
Footer Status = 0000
ProcessRWError -Read- at LBA 000000000003630F Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 000000000003630F!
Footer Status = 0000
ProcessRWError -Read- at LBA 0000000000036306 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 0000000000036306!
Footer Status = 0000
ProcessRWError -Read- at LBA 00000000000362FD Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 00000000000362FD!
Footer Status = 0000
ProcessRWError -Read- at LBA 00000000000362F4 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 00000000000362F4!
Footer Status = 0000
ProcessRWError -Read- at LBA 00000000000362EB Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 00000000000362EB!
Footer Status = 0000
ProcessRWError -Read- at LBA 00000000000362E2 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 00000000000362E2!
Footer Status = 0000
ProcessRWError -Read- at LBA 00000000000362D9 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 00000000000362D9!
Footer Status = 0000
Reconstruction: EXCEPTION: Error in Header and ALL Footers.
Continuing after error
Reconstruction: Completed 0: HeadPtr was unwritten
[MCMTWS]
Rst 0x40M
MC Internal LPC Process
Spin Up
TCC-0020
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
Please help. Thank you very much in advance.
I need your help with a ST1000DM003
It's
PN: 9YN162-500
FW: CC4B
PCB: 100664987 REV B
Customer said: Didn't fell. Just stopped working from one day to the other.
Spindle motor works.
I tried the clients PCB on a similiar Drive with donors Firmware and the donors drive worked perfectly.
The other way around didn't work. (donors PCB is same number but REV A).
PC3000 shows only BSY. Never gets to readiness
Tried to make the "HDD Lock (LED: 000000CC)" Solution but it didnt work. Seems to have no access to the drive.
Tried the donors Head, but still keeps BSY.
In some forums I found people saying maybe firmware corrupted, but I dont know how to fix this.
Terminal shows:
Boot 0x40M
Spin Up
RECOV Servo Op=0100 Resp=0005
TCC-001F[0x000065B4][0x00006A20][0x00006E8C]
Trans.
Rst 0x40M
MC Internal LPC Process
Spin Up
TCC-001F
RECOV Servo Op=0900 Resp=0005
(P) SATA Reset
MCMainPOR: Start:
Check MCMT Version: Current
MCMainPOR: Non-Init Case
MCMainPOR: EXCEPTION: MCMT PRI copy corrupt
MCMainPOR: MCMT SEC copy valid
Reconstruction: MCMT Reconstruction Start
Max number of MC segments 0A61
Nonvolatile MCMT sequence number 001565D7
[RSRS] 0430
ProcessRWError -Read- at LBA 00000000000362D0 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 00000000000362D0!
Reconstruction: EXCEPTION: Seg Read Fail: Status = 0000
Reconstruction: EXCEPTION: Error in Header
Reconstruction: EXCEPTION: Error in first Header disc sector
ReadFooters (Backwards): Segment 0430 StartLBA 001B1680 Starting Footer LBA 001B1CB0
SeqNum 001565D8
ProcessRWError -Read- at LBA 0000000000036396 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 0000000000036396!
Footer Status = 0000
ProcessRWError -Read- at LBA 000000000003638D Sense Code=40000087!
Starting LBA of RW Request=000000000003638D Length=00000009
ProcessRWError -Read- at LBA 000000000003638E Sense Code=43110081!
Starting LBA of RW Request=000000000003638D Length=00000009
ProcessRWError -Read- at LBA 000000000003638F Sense Code=43110081
RECOV Servo Op=0065 Resp=0005!
ProcessRWError -Read- at LBA 0000000000036390 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 0000000000036390!
Footer Status = 0000
ProcessRWError -Read- at LBA 0000000000036384 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 0000000000036384!
Footer Status = 0000
ProcessRWError -Read- at LBA 000000000003637B Sense Code=40000087!
ProcessRWError -Read- at LBA 000000000003637E Sense Code=40000087!
Starting LBA of RW Request=000000000003637B Length=00000009
ProcessRWError -Read- at LBA 000000000003637F Sense Code=43110081!
ProcessRWError -Read- at LBA 0000000000036380 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 0000000000036380!
Footer Status = 0000
Footer Status = 0001
ProcessRWError -Read- at LBA 000000000003636B Sense Code=40000087!
Footer Status = 0001
ProcessRWError -Read- at LBA 0000000000036360 Sense Code=40000087!
ProcessRWError -Read- at LBA 0000000000036361 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 0000000000036361!
Footer Status = 0000
ProcessRWError -Read- at LBA 0000000000036357 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 0000000000036357!
Footer Status = 0000
ProcessRWError -Read- at LBA 000000000003634E Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 000000000003634E!
Footer Status = 0000
ProcessRWError -Read- at LBA 0000000000036345 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 0000000000036345!
Footer Status = 0000
ProcessRWError -Read- at LBA 000000000003633C Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 000000000003633C!
Footer Status = 0000
ProcessRWError -Read- at LBA 0000000000036333 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 0000000000036333!
Footer Status = 0000
ProcessRWError -Read- at LBA 000000000003632A Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 000000000003632A!
Footer Status = 0000
ProcessRWError -Read- at LBA 0000000000036321 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 0000000000036321!
Footer Status = 0000
ProcessRWError -Read- at LBA 0000000000036318 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 0000000000036318!
Footer Status = 0000
ProcessRWError -Read- at LBA 000000000003630F Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 000000000003630F!
Footer Status = 0000
ProcessRWError -Read- at LBA 0000000000036306 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 0000000000036306!
Footer Status = 0000
ProcessRWError -Read- at LBA 00000000000362FD Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 00000000000362FD!
Footer Status = 0000
ProcessRWError -Read- at LBA 00000000000362F4 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 00000000000362F4!
Footer Status = 0000
ProcessRWError -Read- at LBA 00000000000362EB Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 00000000000362EB!
Footer Status = 0000
ProcessRWError -Read- at LBA 00000000000362E2 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 00000000000362E2!
Footer Status = 0000
ProcessRWError -Read- at LBA 00000000000362D9 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 00000000000362D9!
Footer Status = 0000
Reconstruction: EXCEPTION: Error in Header and ALL Footers.
Continuing after error
Reconstruction: Completed 0: HeadPtr was unwritten
[MCMTWS]
Rst 0x40M
MC Internal LPC Process
Spin Up
TCC-0020
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
Please help. Thank you very much in advance.