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| Momentus 5400.6 Busy http://forum.hddguru.com/viewtopic.php?f=11&t=29836 |
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| Author: | Miss Di [ November 3rd, 2014, 10:42 ] |
| Post subject: | Momentus 5400.6 Busy |
Hello, I am having similar problems with 5400.6 family drives. Heads seem fine but the drive is always busy. When remove PCB and connect only PCB to PC3000, PCB goes ready but when I run the utility stays on busy status. On terminal screen just have LED:000000CC FAddr:00259965 Cannot run any commands on termial screen as I cannot access Z> or T> Any idea what could be? Thanks |
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| Author: | labtech [ November 3rd, 2014, 10:45 ] |
| Post subject: | Re: Momentus 5400.6 Busy |
Miss Di wrote: problems with 5400.6 family drives. Heads seem fine... On this family, 90%+ of the time is the wrong assumption. |
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| Author: | Miss Di [ November 3rd, 2014, 11:07 ] |
| Post subject: | Re: Momentus 5400.6 Busy |
When I disconnect pcb from heads, but keep motor connected and power on disk, turn on terminal ^Z got the follwoing messages: LED:000000CC FAddr:0025B323 LED:000000CC FAddr:0025B323 Rst 0x08M Rst 0x08M ASCII Diag mode F3 T> ASCII Diag mode F3 T> RW cmd 002F req = 18 F0 9F E5 18 F0 9F E5 18 F0 9F E5 18 F0 9F E5 18 F0 9F E5 00 00 A0 E1 opts = 00000000 RW Err = 84150180 ASCII Diag mode F3 T>/2 F3 2> ASCII Diag mode F3 T>z LED:000000CC FAddr:0025B323 LED:000000CC FAddr:0025B323 Rst 0x08M ASCII Diag mode F3 T>/2 F3 2>z LED:000000CE FAddr:0028B6FD Rst 0x08M RW cmd 002F req = 18 F0 9F E5 18 F0 9F E5 18 F0 9F E5 18 F0 9F E5 18 F0 9F E5 00 00 A0 E1 opts = 00000000 RW Err = 84150180 ASCII Diag mode F3 T> ASCII Diag mode F3 T>X LED:000000CC FAddr:0025B323 LED:000000CC FAddr:0025B323 Rst 0x08M ASCII Diag mode F3 T>/2 F3 2>Z DiagError 00005014 F3 2> RW cmd 002F req = 18 F0 9F E5 18 F0 9F E5 18 F0 9F E5 18 F0 9F E5 18 F0 9F E5 00 00 A0 E1 opts = 00000000 RW Err = 84150180 |
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| Author: | labtech [ November 3rd, 2014, 12:27 ] |
| Post subject: | Re: Momentus 5400.6 Busy |
Yes, heads aren't fine. Possible some media damage. How do you think it failed? Anything out of the ordinary? Any drops? How long has it been in use? Is it on 24/7? Have you ran any health tests on it? If yes, have you seen anything of concern over time? Etc. |
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| Author: | Miss Di [ November 3rd, 2014, 12:31 ] |
| Post subject: | Re: Momentus 5400.6 Busy |
Customer said the disk hasn´t dropped but the disk clicks before becomes ready. |
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| Author: | labtech [ November 3rd, 2014, 15:04 ] |
| Post subject: | Re: Momentus 5400.6 Busy |
It's heads issue |
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| Author: | hhddrec [ November 4th, 2014, 10:42 ] |
| Post subject: | Re: Momentus 5400.6 Busy |
I think heads issue too, and maybe media damage. |
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