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WD30EZRX-00MMMB0 hangs in BSY

February 6th, 2015, 14:33

I have WD30EZRX-00MMMB0 (originally external); the drive spins, doesnt click, does make a little strange sound RIGHT after the typical getting ready to get recognized sound and then just hangs in BUSY. I got a donor, swapped heads (donor works with failed drives heads 100%), swapped PCB (again donor works 100% with failed drives PCB after ROM swap), heck the donor even has same firmware as the failed drive (swapped failed drives PCB onto the donor no problem).

I know these drives are pretty new; I'm assuming its something to do with the SA. Any suggestions? Thanks!

Re: WD30EZRX-00MMMB0 hangs in BSY

February 6th, 2015, 16:11

Thanks for the reply. I PM'ed you.

Re: WD30EZRX-00MMMB0 hangs in BSY

February 6th, 2015, 16:47

Problem solved, thanks for the tips Spildit!

Re: WD30EZRX-00MMMB0 hangs in BSY

March 20th, 2015, 2:26

Hi Spildit.
I'm getting the same problem in PC3K.
I can read tracks and modules but i can't get access to data and the drive just hangs in BSY. Do you mind sending me a PM?

Re: WD30EZRX-00MMMB0 hangs in BSY

March 23rd, 2015, 23:37

when something like this WD hangs in BSY, isolate heads and wait for Kernel to kick in, then put drive to sleep and block access to SA by regions shift.
repower, upload loader, search modules in SA, use dir in the utility, fix slow response, repower, shift regions back, enjoy.

Re: WD30EZRX-00MMMB0 hangs in BSY

May 1st, 2015, 0:31

grig85 wrote:when something like this WD hangs in BSY, isolate heads and wait for Kernel to kick in, then put drive to sleep and block access to SA by regions shift.
repower, upload loader, search modules in SA, use dir in the utility, fix slow response, repower, shift regions back, enjoy.


Hey grig85,

Can you please elaborate on your solution for solving the "BSY" problem.

Thanks,

Re: WD30EZRX-00MMMB0 hangs in BSY

May 1st, 2015, 1:25

the procedure if fully described in Marvell_en.pdf manual

Re: WD30EZRX-00MMMB0 hangs in BSY

May 3rd, 2015, 21:33

Thanks guys,

I've applied the slow fix but now the drive is reporting a smaller size in bios, 800GB of a 3TB drive. Has someone else had this issue after applying the slow fix?

Regards,
Profix

Re: WD30EZRX-00MMMB0 hangs in BSY

May 4th, 2015, 18:48

Hi Spildit,

The box for "Disable Host Protected Area" is unticked. Is this what you mean by Check if HPA is set?

How do I go about testing Module 02 for corruption?

Doing a heads test reveals that heads 2 through 7 have read errors. How reliable is this test?

In a SA structure test, there are a lot of modules that fail a Read. I've attached a result log for this.

The capacity is detected correctly in PC-3000 just not in the bios.
Attachments
SA structure test.txt
(152.97 KiB) Downloaded 794 times

Re: WD30EZRX-00MMMB0 hangs in BSY

May 4th, 2015, 19:30

Nope, not a bios limitation. The data is the important part. We didn't buy data extractor with our PC-3000. Is there any other cloning software that we can use?

Re: WD30EZRX-00MMMB0 hangs in BSY

May 4th, 2015, 19:46

what's wrong with the universal utility of pc-3000 ?

Re: WD30EZRX-00MMMB0 hangs in BSY

May 4th, 2015, 20:13

Victoria 4.46b gives me [ATA protocol] DRQ!!! Press RESET or restart HDD!
Victoria 4.43 gives me Waiting of readiness... Drive not ready!
Tried resting, restarting and even a known good hard drive, Same result. Tried the two ace ports that showed up.

I think we might need to buy Data Extractor.

Re: WD30EZRX-00MMMB0 hangs in BSY

May 4th, 2015, 20:23

Spildit wrote:Make sure that you have Victoria in PIO !


Yep, I did.

Its an Intel motherboard.
Spildit wrote:Try this :
Attachments
victoria446.jpg

Re: WD30EZRX-00MMMB0 hangs in BSY

May 4th, 2015, 23:47

I've just successfully replaced the heads (HARCHV2AAB) with a donor (HARCHV2ABB). Looks like the heads test is still failed of heads 2 through 7. Don't think its faulty heads.

Re: WD30EZRX-00MMMB0 hangs in BSY

May 5th, 2015, 6:05

Spildit wrote:
jermy wrote:what's wrong with the universal utility of pc-3000 ?


Needless to say i didn't even notice that the post was from you and answer to it as if it was a post from the user with the WD drive problem.
Sorry if it looked like a bit rude.
Sorry to both of you, guys...


No worries. :) It looks like the heads were OK. Do you think it's back to a module 02 corruption?
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