MultiDrive – free backup, clone & wipe disk utility from Atola Technology

Main » Forums home » PC-3000 support forum

All times are UTC - 5 hours [ DST ]



Post new topic Reply to topic  Page 1 of 1
  [ 14 posts ] 
  Print view Previous topic | Next topic 

Poll:Are the manuals for the PC3K good enough as they are?
Yes 44%  44%  [ 7 ]
No 25%  25%  [ 4 ]
Barely 31%  31%  [ 5 ]
Total votes : 16
Author Message
osity
 Post subject: Poll:Are the manuals for the PC3K good enough as they are?
PostPosted: October 2nd, 2015, 13:38 
Offline

Joined: May 3rd, 2015, 18:16
Posts: 78
Location: Detroit
I'm curious to hear peoples opinions of the quality of the instructions that come with the new the unit.
Top
 Profile  
 
lcoughey
 Post subject: Re: Poll:Are the manuals for the PC3K good enough as they ar
PostPosted: October 2nd, 2015, 15:02 
Offline
User avatar

Joined: February 9th, 2009, 16:13
Posts: 2580
Location: Ontario, Canada
Are you willing to pay more for PC3K products so that they can hire full time manual writers with each program update?

_________________
Luke
Recovery Force Donor Inventory: 5,000+ Fully Cataloged HDDs & Growing
Top
 Profile  
 
labtech
 Post subject: Re: Poll:Are the manuals for the PC3K good enough as they ar
PostPosted: October 2nd, 2015, 15:46 
Offline

Joined: August 18th, 2010, 17:35
Posts: 3669
Location: Massachusetts, USA
I have seen bad or no manuals with products. So Ace manuals are way ahead of anything else out there.
Some manuals for Salvation were written by Ann Leflore (hope spelling is correct), which I may have seen one or two. Those are pretty good as well.

_________________
Hard Disk Drive (HDD), Solid State Drive (SSD, SATA, NVMe, etc), USB Flash Drive and RAID Data Recovery Specialist in Massachusetts
Top
 Profile  
 
fzabkar
 Post subject: Re: Poll:Are the manuals for the PC3K good enough as they ar
PostPosted: October 2nd, 2015, 17:58 
Offline
User avatar

Joined: September 8th, 2009, 18:21
Posts: 17091
Location: Australia
lcoughey wrote:
Are you willing to pay more for PC3K products so that they can hire full time manual writers with each program update?

Why? Isn't the price of the product enough to justify a decent manual? It's not like Ace is producing freeware.

_________________
A backup a day keeps DR away.
Top
 Profile  
 
Dmitri
 Post subject: Re: Poll:Are the manuals for the PC3K good enough as they ar
PostPosted: October 2nd, 2015, 23:38 
Offline

Joined: February 8th, 2014, 8:08
Posts: 456
Location: Eastern Europe /recovering worldwide/
Yes, manuals are good.
For a beginner they alone will provide an ample reserve of knowledge to study and practice.

_________________
• Remote RAID, NAS, SAN, VMware, DVR (CCTV), flash and tape recovery. Data recovery support.
Top
 Profile  
 
osity
 Post subject: Re: Poll:Are the manuals for the PC3K good enough as they ar
PostPosted: October 3rd, 2015, 0:34 
Offline

Joined: May 3rd, 2015, 18:16
Posts: 78
Location: Detroit
Dmitry, do you work for ace in any way?
Top
 Profile  
 
Wkyeri
 Post subject: Re: Poll:Are the manuals for the PC3K good enough as they ar
PostPosted: October 3rd, 2015, 6:15 
Offline

Joined: March 8th, 2015, 6:08
Posts: 7
Location: Honolulu
There is a frequent problem that users don't read even good manuals. :)
Top
 Profile  
 
chinopk
 Post subject: Re: Poll:Are the manuals for the PC3K good enough as they ar
PostPosted: October 3rd, 2015, 6:29 
Offline

Joined: March 20th, 2010, 4:34
Posts: 256
Location: Turkey
yes, ace manuals are good enough to start.

_________________
RAID/Server Recovery
Top
 Profile  
 
guru
 Post subject: Re: Poll:Are the manuals for the PC3K good enough as they ar
PostPosted: October 4th, 2015, 5:16 
Offline
User avatar

Joined: May 5th, 2004, 20:06
Posts: 2782
Location: England
Ace "English" manuals are often miles behind Russian versions.

_________________
All went well until I plugged the drive in.
Top
 Profile  
 
thatdellguy
 Post subject: Re: Poll:Are the manuals for the PC3K good enough as they ar
PostPosted: October 4th, 2015, 5:47 
Offline
User avatar

Joined: August 19th, 2007, 17:30
Posts: 1898
Location: In your hard drive.
The manuals are fine for newbies. My only gripe is not knowing exactly what a new feature does. Ace will change the DE program to a newer version and not mention what a check box does. An updated manual with brief descriptions of what some check boxes do in DE would be greatly appreciated. The wording of certain check boxes can be understood many different ways. Otherwise the updates are useless without a brief mention of what they do.

_________________
Buy your friends Toshiba\Hitachi and your enemies Seagate.
Top
 Profile  
 
labtech
 Post subject: Re: Poll:Are the manuals for the PC3K good enough as they ar
PostPosted: October 4th, 2015, 9:48 
Offline

Joined: August 18th, 2010, 17:35
Posts: 3669
Location: Massachusetts, USA
thatdellguy wrote:
The manuals are fine for newbies. My only gripe is not knowing exactly what a new feature does. Ace will change the DE program to a newer version and not mention what a check box does. An updated manual with brief descriptions of what some check boxes do in DE would be greatly appreciated. The wording of certain check boxes can be understood many different ways. Otherwise the updates are useless without a brief mention of what they do.

I agree with this, too. Takes some digging and testing to find out what some of the new stuff does. Some help with better understanding and tuning would be very helpful.

_________________
Hard Disk Drive (HDD), Solid State Drive (SSD, SATA, NVMe, etc), USB Flash Drive and RAID Data Recovery Specialist in Massachusetts
Top
 Profile  
 
pclab
 Post subject: Re: Poll:Are the manuals for the PC3K good enough as they ar
PostPosted: October 4th, 2015, 18:21 
Offline
User avatar

Joined: July 12th, 2010, 4:38
Posts: 1451
Location: Portugal
thatdellguy wrote:
The manuals are fine for newbies. My only gripe is not knowing exactly what a new feature does. Ace will change the DE program to a newer version and not mention what a check box does. An updated manual with brief descriptions of what some check boxes do in DE would be greatly appreciated. The wording of certain check boxes can be understood many different ways. Otherwise the updates are useless without a brief mention of what they do.


+1

_________________
http://www.pclab.com.pt facebook.com/PCLAB.A.T
ACELab partner
Top
 Profile  
 
northwind
 Post subject: Re: Poll:Are the manuals for the PC3K good enough as they ar
PostPosted: October 5th, 2015, 4:44 
Offline
User avatar

Joined: January 28th, 2009, 10:54
Posts: 3548
Location: Greece
"Warm Reset" :mrgreen:

_________________
http://www.northwind.gr
SandForce SSD Recovery
Ransomware Reverse Engineering - NoMoreRansom! partners
Top
 Profile  
 
northwind
 Post subject: Re: Poll:Are the manuals for the PC3K good enough as they ar
PostPosted: October 5th, 2015, 4:44 
Offline
User avatar

Joined: January 28th, 2009, 10:54
Posts: 3548
Location: Greece
PS. Manuals are fine for newbies, but they need to have proper background or else they will end up with a huge disaster.

_________________
http://www.northwind.gr
SandForce SSD Recovery
Ransomware Reverse Engineering - NoMoreRansom! partners
Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  Page 1 of 1
  [ 14 posts ] 

Main » Forums home » PC-3000 support forum

All times are UTC - 5 hours [ DST ]

Who is online

Users browsing this forum: No registered users and 16 guests

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Switch to mobile style
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group