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olinyer
 Post subject: Help!!! Seagate Partition Not Showing the Data
PostPosted: August 9th, 2016, 23:53 
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Joined: March 3rd, 2016, 12:51
Posts: 49
Location: Costa Rica
Hi,

I hope you are doing great.

The HDD shows a partition but when trying to access the data is not available.

I am checking with PC3000 under the tree and when I double click the partition I can not access the data. If I select the partition shows the size of data available but I when i try to access the data it wont appear what it is inside.

Customer is experience the same, he sees there is data and it is showing the size of data but when he tries to access the data it wont let him.

Please help with any suggestions I can try.

Thank you for the help.

Best regards,
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olinyer
 Post subject: Re: Help!!! Seagate Partition Not Showing the Data
PostPosted: August 10th, 2016, 0:17 
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Joined: March 3rd, 2016, 12:51
Posts: 49
Location: Costa Rica
picture attached


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olinyer
 Post subject: Re: Help!!! Seagate Partition Not Showing the Data
PostPosted: August 10th, 2016, 0:20 
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Joined: March 3rd, 2016, 12:51
Posts: 49
Location: Costa Rica
it is like I can see the sectors and size but i can not access the data


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olinyer
 Post subject: Re: Help!!! Seagate Partition Not Showing the Data
PostPosted: August 10th, 2016, 0:37 
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Joined: March 3rd, 2016, 12:51
Posts: 49
Location: Costa Rica
adding picture


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jermy
 Post subject: Re: Help!!! Seagate Partition Not Showing the Data
PostPosted: August 10th, 2016, 4:46 
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Joined: March 19th, 2015, 15:01
Posts: 1388
Location: isreal
Can we see a file in HEX ?
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DataWreck
 Post subject: Re: Help!!! Seagate Partition Not Showing the Data
PostPosted: August 10th, 2016, 6:51 
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Joined: January 17th, 2010, 9:48
Posts: 60
Location: Stoke-on-Trent England
Maybe change the sector size? 2048 or something perhaps?

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DataWreck Data Recovery Services
www.DataWreck.co.uk
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olinyer
 Post subject: Re: Help!!! Seagate Partition Not Showing the Data
PostPosted: August 10th, 2016, 8:12 
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Joined: March 3rd, 2016, 12:51
Posts: 49
Location: Costa Rica
i ran a raw recovery and it found info but i am not able to save it


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olinyer
 Post subject: Re: Help!!! Seagate Partition Not Showing the Data
PostPosted: August 10th, 2016, 8:28 
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Joined: March 3rd, 2016, 12:51
Posts: 49
Location: Costa Rica
i tried to save a Word file and this is what it is in the file


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labtech
 Post subject: Re: Help!!! Seagate Partition Not Showing the Data
PostPosted: August 10th, 2016, 8:42 
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Joined: August 18th, 2010, 17:35
Posts: 3669
Location: Massachusetts, USA
Should always check and confirm with another tool.
For your case, UFS is likely best.
If the drive is degraded, create image first.

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Hard Disk Drive (HDD), Solid State Drive (SSD, SATA, NVMe, etc), USB Flash Drive and RAID Data Recovery Specialist in Massachusetts
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lcoughey
 Post subject: Re: Help!!! Seagate Partition Not Showing the Data
PostPosted: August 10th, 2016, 9:53 
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Joined: February 9th, 2009, 16:13
Posts: 2573
Location: Ontario, Canada
Send me a PM if you'd like some remote assistance.

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Luke
Recovery Force Data Recovery
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olinyer
 Post subject: Re: Help!!! Seagate Partition Not Showing the Data
PostPosted: August 10th, 2016, 23:45 
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Joined: March 3rd, 2016, 12:51
Posts: 49
Location: Costa Rica
Yes, please, it would be great if you can help me... not sure what is PM... but yes please help...

I have used R-STUDIO and UFS and the same result... it sees there is 350GB but when i try to access the data it wont show up.

I ran RAW Recovery and it wont save the data and the files saved showed numbers with letters and excel files wont open.

My email: sk8olinyer@hotmail.com

Thank you for the help.

Best regards,
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olinyer
 Post subject: Re: Help!!! Seagate Partition Not Showing the Data
PostPosted: August 10th, 2016, 23:45 
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Joined: March 3rd, 2016, 12:51
Posts: 49
Location: Costa Rica
lcoughey wrote:
Send me a PM if you'd like some remote assistance.


Yes, please.
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olinyer
 Post subject: Re: Help!!! Seagate Partition Not Showing the Data
PostPosted: August 10th, 2016, 23:54 
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Joined: March 3rd, 2016, 12:51
Posts: 49
Location: Costa Rica
lcoughey, yes, please.
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