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 Post subject: Seagate 8TB ABR-error
PostPosted: April 24th, 2020, 13:17 
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Joined: July 31st, 2018, 12:26
Posts: 28
Location: norway
Ok, i have this disk, its a seagate Barracuda ST8000DM004 8tb DISK. Client says it has been dropped to floor.
When i start it in PC3k, it spins up, give 1-2 beebs and spins down. PC3k recognises the disk with correct size, serial etc, but thats it. I managed to do backup of all ID-files

Here is what the log says after it starts.

HDD family detecting...

Tech Key...
Error executing command "En Tech" (ABR)
Family ID: 00
Software can`t control COM port signal level for this USB/COM adapter
Selected family......................... : 00, F3 Arch (common)
Model by ID............................. : ST8000DM004

Tech Key...
Error executing command "En Tech" (ABR)
Terminal : reply timeout error



Is there a possibility that heads are gone?


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 Post subject: Re: Seagate 8TB ABR-error
PostPosted: April 24th, 2020, 13:53 
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Joined: November 29th, 2006, 10:08
Posts: 7681
Location: UK
Heads are definitely gone, and most likely media damage too.

The ID is stored on the PCB on these, so that’s why you can see it.

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 Post subject: Re: Seagate 8TB ABR-error
PostPosted: April 24th, 2020, 14:00 
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Joined: October 3rd, 2005, 0:40
Posts: 3214
Location: Hungary
Heads must be checked prior powering it up if you have info about it being dropped to prevent further damage. Furthermore it is almost surely locked.
I have a feeling that you have very limited experience with hdds, i recommend practicing on spare hdds, not client's disks.
8TB drives are not the best to start with, i suggest outsourcing it.

pepe

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 Post subject: Re: Seagate 8TB ABR-error
PostPosted: April 24th, 2020, 14:28 
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Joined: December 8th, 2013, 4:48
Posts: 826
Location: Pakistan
jonbang wrote:
I managed to do backup of all ID-files


what do you mean by ID-files ?

as pepe said its better to outsource it.

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 Post subject: Re: Seagate 8TB ABR-error
PostPosted: April 24th, 2020, 14:42 
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Joined: October 3rd, 2005, 0:40
Posts: 3214
Location: Hungary
ID pages read by PC3k. nothing important.
pepe

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 Post subject: Re: Seagate 8TB ABR-error
PostPosted: April 24th, 2020, 16:30 
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Joined: July 31st, 2018, 12:26
Posts: 28
Location: norway
pepe wrote:
Heads must be checked prior powering it up if you have info about it being dropped to prevent further damage. Furthermore it is almost surely locked.
I have a feeling that you have very limited experience with hdds, i recommend practicing on spare hdds, not client's disks.
8TB drives are not the best to start with, i suggest outsourcing it.

pepe



Thanks. I have basically quit this business, and about to sell my pc3000. But this was a friend asking me to check. I suspected heads to be gone :-)


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