WD30NMZW-11GX6S1 -- PCB is defective. (MCU encrypted)
Posted: July 26th, 2022, 14:21
Hello friends,
we hope you can help us. We tried some ideas from the forums, but we didn't find the right one. Just for info: We have some experience with data recovery and repairs with electronics..
The customer brought us a WD30NMZW-11GX6S1 (Spayglass) USB HDD. The HDD was manufactured Jan. 2017. The PCB Board (2060-800041-003 Rev: P1) is dead.
The white LED did not light up and the disk did not start up. First they looked for defective components (diodes, etc.) and cold solder joints, but nothing was found. No component gets warm under USB voltage. The zero-ohm resistance at the USB port was also checked and re-soldered, there is 5V on both sides. We checked the ROM (U12) and we could read it, so apparently not damaged. Unfortunately, we can't find a circuit diagram for this PCB, so the measurements were roughly compared with an exactly the same donor PCB and found that, for example, the VCC 1.8V on Pin8 was missing in the ROM (U12). Apart from 5V, we couldn't actually measure any other relevant voltages, such as 3.3V or 1.8V.
So we think the problem may be with the internal (5v to 1.8v or 5v to 3.3v) voltage converter.
We soldered the ROM to the donor PCB and the hard drive starts up with it. PC3K also shows as "Ready". PC3K Utility displays the correct model and serial number, but also, the SED encrypts the service area. We still don't get access to it with the donor PCB, because apparently the SED encryption runs via the main processor (MCU) of the original PCB. This encryption is unique. (We have tested the read ROM content with PC3K and shows that it is not SED encrypted)
So we absolutely need to repair the original PCB to get the data decrypted by the original main processor.
We are very grateful for every useful idea or schematic of the PCB.
we hope you can help us. We tried some ideas from the forums, but we didn't find the right one. Just for info: We have some experience with data recovery and repairs with electronics..
The customer brought us a WD30NMZW-11GX6S1 (Spayglass) USB HDD. The HDD was manufactured Jan. 2017. The PCB Board (2060-800041-003 Rev: P1) is dead.
The white LED did not light up and the disk did not start up. First they looked for defective components (diodes, etc.) and cold solder joints, but nothing was found. No component gets warm under USB voltage. The zero-ohm resistance at the USB port was also checked and re-soldered, there is 5V on both sides. We checked the ROM (U12) and we could read it, so apparently not damaged. Unfortunately, we can't find a circuit diagram for this PCB, so the measurements were roughly compared with an exactly the same donor PCB and found that, for example, the VCC 1.8V on Pin8 was missing in the ROM (U12). Apart from 5V, we couldn't actually measure any other relevant voltages, such as 3.3V or 1.8V.
So we think the problem may be with the internal (5v to 1.8v or 5v to 3.3v) voltage converter.
We soldered the ROM to the donor PCB and the hard drive starts up with it. PC3K also shows as "Ready". PC3K Utility displays the correct model and serial number, but also, the SED encrypts the service area. We still don't get access to it with the donor PCB, because apparently the SED encryption runs via the main processor (MCU) of the original PCB. This encryption is unique. (We have tested the read ROM content with PC3K and shows that it is not SED encrypted)
So we absolutely need to repair the original PCB to get the data decrypted by the original main processor.
We are very grateful for every useful idea or schematic of the PCB.