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 Post subject: Software can`t control COM port signal level for this USB/CO
PostPosted: June 6th, 2024, 8:29 
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Joined: March 4th, 2015, 8:52
Posts: 38
Location: Ethiopia
Hi guys,

I recently upgraded my OS to Win 10 Pro. Now when I try to work on a Seagate cases I am not able to change Terminal : error detecting HDD terminal baud rate. and it shows even in solved cases it doesn't ID any Seagate drives, I tried to change the cable but still Noting I read on another post that i might need Terminal 3.
Here is A terminal message. Please any suggestions would help
Thanks.


Software can`t control COM port signal level for this USB/COM adapter


HDD family detecting...


Family ID: CF
Software can`t control COM port signal level for this USB/COM adapter
Selected family......................... : CF, M15
Model by ID............................. : ST4000LM024-2U817V

Loading default settings!
Use the options dialog to review and save utility settings.
Then press OK!


Family default settings loading!


Tech Key...

Requesting FW Pkg ver ........ M2AEA13B0.SDM4.410014.0001


Detecting SA Phys Sct Size...
Can not detect SA phys secotr size by ATA!
Terminal : error detecting HDD terminal baud rate


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 Post subject: Re: Software can`t control COM port signal level for this US
PostPosted: June 6th, 2024, 20:49 
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Joined: September 8th, 2009, 18:21
Posts: 15788
Location: Australia
I would think that your adaptor controls the I/O voltage levels by way of specially configured GPIO pins on the bridge IC. You would need a custom driver that is aware of these GPIOs. Perhaps you need to install Ace's COM port driver, assuming I'm correct?

_________________
A backup a day keeps DR away.


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 Post subject: Re: Software can`t control COM port signal level for this US
PostPosted: June 6th, 2024, 22:26 
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Joined: November 1st, 2023, 13:36
Posts: 47
Location: Data Recovery
fzabkar wrote:
I would think that your adaptor controls the I/O voltage levels by way of specially configured GPIO pins on the bridge IC. You would need a custom driver that is aware of these GPIOs. Perhaps you need to install Ace's COM port driver, assuming I'm correct?


Thanks fzabkar for pointing out real cause of this error. I have brought MRT adapter for my PC3K as ace adapter was 3 times costly. I will experiment with different drivers (manufacture of IC & ACE version)


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 Post subject: Re: Software can`t control COM port signal level for this US
PostPosted: June 7th, 2024, 0:28 
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Joined: September 8th, 2009, 18:21
Posts: 15788
Location: Australia
MISU wrote:
fzabkar wrote:
I have brought MRT adapter for my PC3K as ace adapter was 3 times costly.

I hope you bought this one:

http://en.mrtlab.com/mrt-new-pc-usb-terminal-adapter-introduction

It has automatic voltage selection.

_________________
A backup a day keeps DR away.


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 Post subject: Re: Software can`t control COM port signal level for this US
PostPosted: June 7th, 2024, 10:03 
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Joined: November 1st, 2023, 13:36
Posts: 47
Location: Data Recovery
fzabkar wrote:
MISU wrote:
fzabkar wrote:
I have brought MRT adapter for my PC3K as ace adapter was 3 times costly.

I hope you bought this one:

http://en.mrtlab.com/mrt-new-pc-usb-terminal-adapter-introduction

It has automatic voltage selection.


Yes fzabkar though It looks same I have not brought it from MRT officially , but from other seller I get same error in pc3k udma


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 Post subject: Re: Software can`t control COM port signal level for this US
PostPosted: June 10th, 2024, 6:34 
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Joined: March 4th, 2015, 8:52
Posts: 38
Location: Ethiopia
Hello Everyone, I sincerely appreciate your responses and advice.


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