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Western Digital does not access user data
http://forum.hddguru.com/viewtopic.php?f=11&t=44420		 Page 1 of 1
Author:  Protech [ June 20th, 2024, 8:07 ]
Post subject:  Western Digital does not access user data
Hello everyone,
I tried to recover 2.5 western digital Drive, Model number WD20SPZX, When I try to access the files in DE, there is no user data available. I perform T2 recovery and backup modules and SA, The sectors look good on sector edit, also module 01A Error occurred. Could you please advise.

Thanks.
Author:  pepe [ June 20th, 2024, 8:43 ]
Post subject:  Re: Western Digital does not access user data
If sectors look ok, what is the problem for which you need advice?
Author:  Lukas [ June 20th, 2024, 8:44 ]
Post subject:  Re: Western Digital does not access user data
The drive was blocked from access to SA by default?
Can you post a screenshot of the T2 reading?
How many percent does the tool say is filled with zeros after T2 reading?
Author:  lifeguarddubai [ June 20th, 2024, 9:06 ]
Post subject:  Re: Western Digital does not access user data
hi @protech

if sector looks okay and you cant see file structure could be logical issue take full image and scan for lost Partition.
Author:  Protech [ June 21st, 2024, 2:56 ]
Post subject:  Re: Western Digital does not access user data
pepe wrote:
If sectors look ok, what is the problem for which you need advice?


Hi pepe, appreciate the response. The problem is I'm getting an error entering DE and no access to client's data. I have attached the screen shots of the errors. Sectors are read using utility.

Attachments:
File comment: Read using utility. whole sectors are read fully
Sector edit.PNG
Sector edit.PNG [ 86.86 KiB | Viewed 8337 times ]
File comment: DE entered without drive ID
DE error2.PNG
DE error2.PNG [ 54.43 KiB | Viewed 8337 times ]
File comment: Trying to enter DE with Drive ID checked
DE Error.PNG
DE Error.PNG [ 36.73 KiB | Viewed 8337 times ]
Author:  Protech [ June 21st, 2024, 2:59 ]
Post subject:  Re: Western Digital does not access user data
Lukas wrote:
The drive was blocked from access to SA by default?
Can you post a screenshot of the T2 reading?
How many percent does the tool say is filled with zeros after T2 reading?


The heads seem to write ok.

Attachments:
T2 Recovery.PNG
T2 Recovery.PNG [ 105.43 KiB | Viewed 8336 times ]
Author:  pepe [ June 21st, 2024, 3:11 ]
Post subject:  Re: Western Digital does not access user data
VSC_UNSUP_ACTION_CODE occurs when ovl is not loaded, so i suppose the drive restarted coz of some error and stayed without ovl. what does status sector say?
Author:  Protech [ June 21st, 2024, 3:31 ]
Post subject:  Re: Western Digital does not access user data
pepe wrote:
VSC_UNSUP_ACTION_CODE occurs when ovl is not loaded, so i suppose the drive restarted coz of some error and stayed without ovl. what does status sector say?


Please forgive my ignorance but do you mean this?

Attachments:
Status Sector.PNG
Status Sector.PNG [ 72.7 KiB | Viewed 8319 times ]
Author:  Protech [ June 24th, 2024, 11:03 ]
Post subject:  Re: Western Digital does not access user data
Hi guys, any idea in this case?
Author:  Mikippp [ June 24th, 2024, 13:50 ]
Post subject:  Re: Western Digital does not access user data
Hi,
Tools -> Utility extensions -> HDD State

Mikippp
Author:  Protech [ June 26th, 2024, 2:13 ]
Post subject:  Re: Western Digital does not access user data
Mikippp wrote:
Hi,
Tools -> Utility extensions -> HDD State

Mikippp



Thank you Mikippp :mrgreen:
Author:  Protech [ June 26th, 2024, 2:22 ]
Post subject:  Re: Western Digital does not access user data
Here is the HDD state

Attachments:
HDD Info.docx [22.78 KiB]
Downloaded 249 times
State Sector.docx [26 KiB]
Downloaded 248 times
Author:  Protech [ July 4th, 2024, 7:38 ]
Post subject:  Re: Western Digital does not access user data
Any help on this drive is much appreciated.
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