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seagate firmware for st3500418as cc38

May 28th, 2010, 15:29

Hi i have one disk of seagate st3500418as firmware is cc38
i try to find if it's available a new firmware for this hard disk, i go to seagate and enter my serial number.
strange, nothings appears.

does anyone know if this hard disk has bug? 0 lba ? or it's BRICKED DRIVE?
People told me this hard disk has a bug, it's true?
maybe hang soon?

Why i can't find more information about those hard disks at seagate?

http://www.msfn.org/board/solution-seagate-7200-11-hdds-t128807.html

Thanks

Re: seagate firmware for st3500418as cc38

May 30th, 2010, 21:00

i had bought the hard with firmware cc37 and it was crashed after 4 months idont know why. then in warranty igot a new one with firmware cc38. i m using since last week. and i updated its firmware cc3e , but i dont know about its bug, if you know please tell.

the page that you linked is about 7200.11 hard drives, but we have 7200.12 hard drive. i think you listen wrong.

Re: seagate firmware for st3500418as cc38

May 31st, 2010, 7:44

I don't know about any 7200.12 bugs, but this is the firmware update matrix for CC3E:
http://www.users.on.net/~fzabkar/HDD/PH-CC3E.TXT

See this thread:
http://forums.seagate.com/t5/Desktop-AT ... /m-p/53148

Re: seagate firmware for st3500418as cc38

June 30th, 2010, 13:58

@nightduke I wouldn't worry unnecessarily, even though the failure rates on the 7200.11s was incredibly high it is not the case that every single one in the field failed. Your drive is a 7200.12 and they are not bad, there are a few remaining niggles but every firmware release can be optimised or improved slightly, this is all a firmware update is for.

If you want your data safe, back it up somewhere else and keep multiple copies then, if the worst does happen, you can get your drive RMAd and replaced.

Re: seagate firmware for st3500418as cc38

July 7th, 2010, 18:59

But just be clear that an RMA drive could be a piece of crap back from anyplace.
Also once you go RMA you loose certain guarantees.
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