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Plese help me

December 19th, 2011, 18:06

Hello, I have an Acer Aspire 5710 forgot my hdd password (its locked). The locked by ATA password. My hard drive:
Hitachi HTS541616J9S-(Pm).
SN :SB2441SJCZDH6E
The capacity 160GB .When Iwas started my camputer give me two messges
1- Enter Secondary Master password Hdd Error Code is 12713 and other messge is
System disbled Hdd Erro Code is 23130
The Security Status shown in HDAT2 is enabled/Locked/High
Master Password Revision Code = FFFEh
Ineed software to slove this problems.
What software do I have to use in hiren boot cd please !!
I have Hiren Boot CD 9.4 and 15.1
And explain this software with picture
Plese help me
Thank you!

Re: Plese help me

December 20th, 2011, 2:11

Do you want to preserve your data?

If not, and if the master password is set to default, then it may be possible to Secure Erase the drive:
http://cmrr.ucsd.edu/hughes/SecureErase.html
http://cmrr.ucsd.edu/people/Hughes/HDDEraseReadMe.txt

Otherwise, if your data are important, then the 5-digit HDD Error Code needs to be input into Acer's proprietary password unlocking software. You'll probably find his software on the Internet.
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