Spotmen wrote:
So if I get the text below, that means it has TPM and recovery pw ?
yes
Spotmen wrote:
In this case, the customer setup the password, he did enable bitlocker but he can't recall pw. he gave me a list of pw to try but none of them are working.
there is no "list of passwords" in this case
The recovery password is unique for this drive and it's generated by Bitlocker at the moment of encryption, it is not used for unlocking the drive, normally, only for recovery reasons, it also has a unique GUID which specifically indicates what recovery passwords belongs to which volume.
more info (for some reason it's called a recovery key here) -
https://support.microsoft.com/en-us/win ... 6f5ab347d6