HDD GURU FORUMS

Hello. I have this HDD that stop being recognized by the computer. The HDD it's spinning without clicking so I think the PCB it's the problem. The VCM controler it's getting burning hot in less than a minute. If i can find a replacement one i can perform a hot swap as i have DATA COMPASS FROM SALVATION DATA? These are all information i have on PCB
S/N 9QK1C8NT
ST3750630AS
P/N 9BX146-621
Firmware:HP24
Site Code:TK
Date Code:09095
WWN:5000C5000DBFCF3E
WGBU 460315-002
CT 2AHZH003XWH0SW
ON THE PCB
100468979 J C906GJNM
Thank you very much.

HP24 firmware is affected by the 7200.11 BSY bug.

See the following thread for a DIY fix (for drives with retail firmware):

http://forums.seagate.com/stx/board/mes ... 467#M18467

See the following bulletin for an explanation of the BSY bug.

Urgent Field Update. Topic: Drive Hang after Power Cycle:
http://www.expreview.com/img/topic/seag ... Update.pdf

Yes, could be BSY bug as Frank says.

Less likely to be PCB