Got today Atola Imager and have some problems + picture

[Scorpion]

Hi Everyone,

Today and finally I got Atola Imager
But when I try to connect it to the computer, I get this error messege
http://img685.imageshack.us/img685/6537/error2j.png

Maybe I connect the unite in a worng way?
I connect the unit to the computer with a network cable.
Before connecting the device I installed the software but after that I didn't do any settings in my IP adress, like default gateway or something.
I'm using windows 7.
I tried to shutdown the firewall but nothing.

What should I do?

Many Thanks!

[Dmitry Postrigan]

Hello,

Try manually setting the IP address of your PC to something like 192.168.0.xxx (xxx can be any number from 1 to 253 except 177) and network mask 255.255.255.0. This should resolve your issue.

[Scorpion]

Thanks.
It is indeed solve my problem.

[CK]

I had to reset the IP address on mine when it arrived. Perhaps you should remind dealers to reset the unit to default before it is shipped, or put a nice big sticker on the box saying the address may need to be reset, I had the find it in the manual, and I don't like manuals

[Dmitry Postrigan]

That's a very nice idea! I will see if we can put a label somewhere. Maybe a removable label that sticks directly on the top lid?

[CK]

yes, or perhaps a sticker over the ethernet port, which will be a nice reminder

[Scorpion]

Try manually setting the IP address of your PC to something like 192.168.0.xxx (xxx can be any number from 1 to 253 except 177) and network mask 255.255.255.0. This should resolve your issue.

I suggest to add it to the manual itself because in mine that line would have been very helpfull.

I had to reset the IP address on mine when it arrived. Perhaps you should remind dealers to reset the unit to default before it is shipped, or put a nice big sticker on the box saying the address may need to be reset, I had the find it in the manual, and I don't like manuals

Don't like manual either

Thanks for the help!

[craig6928]

this is how you do it

print this out for future uses


1.


Open Network Connections

2.


Right-click the network connection you want to configure, and then click Properties.

3.


On the General tab (for a local area connection) or the Networking tab (all other connections), click the Internet Protocol (TCP/IP) component, and then click Properties.

4.

your see the following below input those numbers how you see it

Use the following IP address,


1) IP Address: 192.168.0.176

2) Subnet mask: 255.255.255.0

3) Default gateway: 192.168.0.177


done it will connect

but be warned if your using your windows updates
this can reset the ip adress to automatic