Buy HD Doctor Suite?

[cat1x]

Hi all,

I am thinking about buying this suite of tools, but before I would like hear experiences of people which works with these. I read very posts in this forum about bugs in Salvation Data tools and people unhappy with these, also I am see any resellers or workers (from SD, Ace Lab...) are posting subjectively.

I am asking about what can offer me this suite if I don't have very much experience in Data Recovery. They solved the known bugs?

Please, don't convert this thread in another war between SD defenders and retractors.
Thanks in advance.

[einstein9]

Hi all,

I am thinking about buying this suite of tools, but before I would like hear experiences of people which works with these. I read very posts in this forum about bugs in Salvation Data tools and people unhappy with these, also I am see any resellers or workers (from SD, Ace Lab...) are posting subjectively.

I am asking about what can offer me this suite if I don't have very much experience in Data Recovery. They solved the known bugs?

Please, don't convert this thread in another war between SD defenders and retractors.
Thanks in advance.

well, your question been discussed 20k times here by new users joining here
if you just read few more posts you will know the answer ur looking for.

good luck

It is a Tool and i always travel light <-- Kevin Metnick referring to telnet

[pclab]

You can see here:

setting-new-center-t20325.html?hilit=salvation#p142307

setting-new-center-t20325.html?hilit=salvation#p136230

thinking-salvation-data-t14808.html?hilit=salvation#p133877

etc, etc

[thatdellguy]

Use the search box and do a little research.

[cat1x]

I am seeing very people are selling their SalvationData tools

[leio18140506]

I am seeing very people are selling their SalvationData tools

That's because they have improved a lot on technique. So as beginning, they choose SD's product to walk into the door.

[thatdellguy]

A lot of people are selling their SD tools because SD has improved?

[northwind]

I think he means that people have improved their own techniques and they dont need sd tools anymore.

I'd say people are selling sd tools because they realized they can't compare to ace or ddi or atola.

[Touchclarity]

I think that leio18140506 means that people that originally purchased SD tools have improved on their own techniques and have moved on from SD. I do know that a lot of people that originally chose SD tools, appear to sell them either through frustration, or see sense and purchase alternative solutions and tools that are less troublesome and more trustworthy (and quite frankly - better).

My experience with SD has been:

Poor tools design - tools produced to maximise SD profit margins and not user productivity
Poor software - Very buggy and poorly laid out
Poor user manuals - Well, anyone who has purchased SD tools knows what I mean in this respect (if it wasn't for Poehere(thanks Ann), the manuals would still be a mystery to a lot of people)
Support - bordering on non existent. I visit the SD forum almost on a daily basis, and the forum is pretty much dead these days.

Sorry to be so blunt here, but this is from my own personal experience, I have a full suite of SD tools now gathering dust in my lab in the vain hope that SD will one day get their act together. Recent software revisions have mainly been in the direction of WD and Seagate doctors, with some work on DE, but all the other tools seem to have fallen by the wayside.

Again......sorry to be so blunt...........

Steve.

[cat1x]

After reading very post about SD tools, I think the Touchclarity's opinion is the opinion general of SD customers

[leio18140506]

I think he means that people have improved their own techniques and they dont need sd tools anymore.

I'd say people are selling sd tools because they realized they can't compare to ace or ddi or atola.

Yes, i do mean that. I can say, not everybody can afford that price of PC3000. So SalvationDATA is one choice.

[cat1x]

Anyway is unacceptable to sell products with bugs reported by customers and no repair it, although the price is low

[hddguy]

The cheap cost of SD tools should be a deterrent on the basis of 'you get what you pay for', but instead it is incentive to develop from a local IT repair center to 'develop' into a professional data recovery company.

the reality is that tools don't make a professional company, professionals make a professional company.

I see the effect of this first hand with many of the cases I get are already been opened and analysed by people with little or no experience which causes nothing but complications for me...

[lcoughey]

It isn't about the price of the tools. It is about the payback and the increased success rates with good tools and support.