HDD GURU FORUMS

I have a WD20EARX 2.0 TB Hard Dirve that would spin up fine, but the heads did not move at all. I acquired a donor drive that matched the DCM, country of origin, model, and capacity. I did a head swap from the donor to the patient drive with the same result. I then swapped the donor heads back to confirm that they were good.

I then jumpered the WD hard drive into safe mode and hooked it up to the WD HD Doctor. I am running the net version of 7.5. When I power up the hard drive I am unable to load anything from the drive, test the heads or basically do anything. The drive does spin up. I then hooked the donor hard drive (which was tested at the start of this process to ensure it would read/write and it did) and I was unable to load anything from that drive either.

I have two questions:

1) What am I doing wrong that I can't load anything from these drives?

2) What would commonly cause the drive to spin up, be recognized by the BIOS, but not move the heads at all? How do I fix that?

Thanks for your help!

Hi,

I sow same problems with WD HD Doctor. I found some posts, that ED HD doctor can't solve this problem, You need PC3000, there are more options than Salvation tool have.

Have you tried with Sediv demo version?
With demo version you can read and save all mods by ID or ABA.

Have you tried with Sediv demo version?
With demo version you can read and save all mods by ID or ABA.