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 Post subject: Quote needed for hard drive repair/recovery.
PostPosted: June 14th, 2012, 14:56 
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Joined: June 14th, 2012, 14:14
Posts: 7
Location: Louisiana
MODEL: First up it a 640GB Western Digital Caviar Green WD6400AADS (Oct 16 2009).
ISSUE: It spins up, but reports incorrect size (250.2GB) SA issue?
DATA: Need audio files. Amount unknown.


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 Post subject: Re: Quote needed for hard drive repair/recovery.
PostPosted: June 14th, 2012, 15:17 
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Joined: August 18th, 2010, 17:35
Posts: 3398
Location: Massachusetts, USA
Encrypted or anything crazy?

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Hard Disk Drive, SSD, USB Drive and RAID Data Recovery Specialist in Massachusetts


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 Post subject: Re: Quote needed for hard drive repair/recovery.
PostPosted: June 14th, 2012, 22:18 
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Joined: June 14th, 2012, 14:14
Posts: 7
Location: Louisiana
No encryption.


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 Post subject: Re: Quote needed for hard drive repair/recovery.
PostPosted: June 14th, 2012, 22:20 
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Joined: August 18th, 2010, 17:35
Posts: 3398
Location: Massachusetts, USA
What's the history on it? Why do you or the owner think led to the failure?

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Hard Disk Drive, SSD, USB Drive and RAID Data Recovery Specialist in Massachusetts


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 Post subject: Re: Quote needed for hard drive repair/recovery.
PostPosted: June 15th, 2012, 0:03 
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Joined: June 14th, 2012, 14:14
Posts: 7
Location: Louisiana
Client states he went to copy a file to the drive and revived an error and the drive wouldn't mount again.

Note: I also have 4 more pending jobs- but I need to find a trustworthy and competent service provider to handle this one first. My customers are middle class. They are not necessarily "cheap" but their data is not worth Ontrack/Drivesavers prices.


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 Post subject: Re: Quote needed for hard drive repair/recovery.
PostPosted: June 15th, 2012, 7:04 
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Joined: August 18th, 2010, 17:35
Posts: 3398
Location: Massachusetts, USA
As far as issues with the drive, I could be many things: logical issue (a couple of hundreds) to mechanical and firmware (a couple of thousands)

Suggest to look at the WD data recovery partners at wdc.com.

Plenty of good choices. Call around and see what works best for you.

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Hard Disk Drive, SSD, USB Drive and RAID Data Recovery Specialist in Massachusetts


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 Post subject: Re: Quote needed for hard drive repair/recovery.
PostPosted: June 15th, 2012, 18:02 
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Joined: May 6th, 2008, 22:53
Posts: 2138
Location: England
Just FYI to other readers, this thread is related to another thread from the OP here:

hard-drive-showing-the-wrong-size-t23225.html


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