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Quote needed for hard drive repair/recovery.
Posted: June 14th, 2012, 14:56
by Rick Cole
MODEL: First up it a 640GB Western Digital Caviar Green WD6400AADS (Oct 16 2009).
ISSUE: It spins up, but reports incorrect size (250.2GB) SA issue?
DATA: Need audio files. Amount unknown.
Re: Quote needed for hard drive repair/recovery.
Posted: June 14th, 2012, 15:17
by labtech
Encrypted or anything crazy?
Re: Quote needed for hard drive repair/recovery.
Posted: June 14th, 2012, 22:18
by Rick Cole
No encryption.
Re: Quote needed for hard drive repair/recovery.
Posted: June 14th, 2012, 22:20
by labtech
What's the history on it? Why do you or the owner think led to the failure?
Re: Quote needed for hard drive repair/recovery.
Posted: June 15th, 2012, 0:03
by Rick Cole
Client states he went to copy a file to the drive and revived an error and the drive wouldn't mount again.
Note: I also have 4 more pending jobs- but I need to find a trustworthy and competent service provider to handle this one first. My customers are middle class. They are not necessarily "cheap" but their data is not worth Ontrack/Drivesavers prices.
Re: Quote needed for hard drive repair/recovery.
Posted: June 15th, 2012, 7:04
by labtech
As far as issues with the drive, I could be many things: logical issue (a couple of hundreds) to mechanical and firmware (a couple of thousands)
Suggest to look at the WD data recovery partners at wdc.com.
Plenty of good choices. Call around and see what works best for you.
Re: Quote needed for hard drive repair/recovery.
Posted: June 15th, 2012, 18:02
by Vulcan
Just FYI to other readers, this thread is related to another thread from the OP here:
hard-drive-showing-the-wrong-size-t23225.html