SEA GATE BARRACUDA 2TB NOT DETECTING

[RAMASAMYKALIMUTHU]

MY SEA GATE 2 TB HDD NOT DETECTING BIOS/OS
IT RUNS OK ........BUT NOT WORKING?
SN:Z1E1R5JW
MODEL:ST2000DM001
PN:9YN164-500
FIRMWARE:CC4B
WWN:5000C5004EAEF10E
DATE:13151 SITE:TK

I TRY TO UPDATE FIRMWARE BUT NO HDD DETECTING?GIVE ME ANY SOLUTION....

[digitalferret]

Hi Rama...

have you done the simple things such as check / swap cables?

It may help your cause here if you mention what other test resources you have.


K

[lcoughey]

As this is a forensics case, I suggest that you not do anything and take the drive to a professional data recovery lab that is able to maintain forensic chain of evidence, as well as get a forensically sound image of the drive.

[RAMASAMYKALIMUTHU]

THANK YOU.I ALREADY REPLACE NEW CABLE.BUT SAME ISSUE..IT MAY BE FIRMWARE PROBLEM.

[labtech]

THANK YOU.I ALREADY REPLACE NEW CABLE.BUT SAME ISSUE..IT MAY BE FIRMWARE PROBLEM.

Well, "flashing" the firmware won't solve it for sure. Suggest to never do so as part of the "repairing" a drive process when the goal is to recover the data, not to mention when we are talking forensics.

[visz]

THANK YOU.I ALREADY REPLACE NEW CABLE.BUT SAME ISSUE..IT MAY BE FIRMWARE PROBLEM.

Do not delay and do not assume..if the data is vital for you..send it to a pro in your country.

[oncam]

If you want your data send it somewhere, if you just want to make it work again and you don't mind losing whatever was on it, i'm sure people on this forum might be able to help you, maybe even just the search button

Maybe this ended up in forensics by accident, there is no mention of the data

[oncam]

or...

Warranty Validation

End User
Serial Number
Seagate Part Number
Warranty Status
(*see details below) Options
(*see details below)
Z1E1R5JW 9YN164-500 In Warranty
Expiration 24-Jan-2015

In Warranty
Please contact Supertron Electronics Ltd Alternatively you may request RMA directly to Seagate by clicking the "Create Return" button.

RMA it back to seagate for warranty