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Hard disk clicking and not detected

January 16th, 2023, 2:51

Hello,
I have a WD external HDD model My Passport Ultra and when I plug it to my PC, it clicks and not mounted:
Code:
$ lsusb
Bus 002 Device 006: ID 1058:0741 Western Digital Technologies, Inc. My Passport Ultra
$
$ lsusb -D /dev/bus/usb/002/006
Device: ID 1058:0741 Western Digital Technologies, Inc. My Passport Ultra
Couldn't open device, some information will be missing
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.10
  bDeviceClass            0
  bDeviceSubClass         0
  bDeviceProtocol         0
  bMaxPacketSize0        64
  idVendor           0x1058 Western Digital Technologies, Inc.
  idProduct          0x0741 My Passport Ultra
  bcdDevice           10.22
  iManufacturer           1
  iProduct                2
  iSerial                 5
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength       0x0020
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          4
    bmAttributes         0x80
      (Bus Powered)
    MaxPower              500mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass         8 Mass Storage
      bInterfaceSubClass      6 SCSI
      bInterfaceProtocol     80 Bulk-Only
      iInterface              6
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x02  EP 2 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0

I want to clone it, any idea?

Thank you.

Re: Hard disk clicking and not detected

January 16th, 2023, 12:33

If the drive is clicking it's beyond DIY.
Powering up the drive will only make the issue worse and may make the drive unrecoverable.
You need professional data recover help.

Re: Hard disk clicking and not detected

January 17th, 2023, 7:38

Thank you so much.
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