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Rusolut Holiday Hours

January 2nd, 2020, 13:42

Does anyone know if Rusolut are closed the first week of January like Ace Labs?
I have not had any notification, but also not getting relies from support.

Re: Rusolut Holiday Hours

January 2nd, 2020, 19:05

I guess their partners should know …

https://rusolut.com/partners/

Re: Rusolut Holiday Hours

January 2nd, 2020, 19:15

All the partners are on this forum so was hoping one would chime in.

Re: Rusolut Holiday Hours

January 3rd, 2020, 2:15

https://www.timeanddate.com/holidays/russia/

https://www.timeanddate.com/holidays/poland/2020

Re: Rusolut Holiday Hours

January 3rd, 2020, 7:53

We are open, however requests processed a bit slower than usual due to New Year mess.
Also most of remote support requests are delayed too.
We will add some Help Center notifications/announcements for the holiday periods to avoid confuses, sorry for that.

Re: Rusolut Holiday Hours

January 3rd, 2020, 10:11

Sasha Sheremetov wrote:We are open, however requests processed a bit slower than usual due to New Year mess.
Also most of remote support requests are delayed too.
We will add some Help Center notifications/announcements for the holiday periods to avoid confuses, sorry for that.

Thanks Sasha
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