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Rusolut Holiday Hours
Posted: January 2nd, 2020, 13:42
by ddrecovery
Does anyone know if Rusolut are closed the first week of January like Ace Labs?
I have not had any notification, but also not getting relies from support.
Re: Rusolut Holiday Hours
Posted: January 2nd, 2020, 19:05
by fzabkar
I guess their partners should know …
https://rusolut.com/partners/
Re: Rusolut Holiday Hours
Posted: January 2nd, 2020, 19:15
by ddrecovery
All the partners are on this forum so was hoping one would chime in.
Re: Rusolut Holiday Hours
Posted: January 3rd, 2020, 2:15
by jerovsek
Re: Rusolut Holiday Hours
Posted: January 3rd, 2020, 7:53
by Sasha Sheremetov
We are open, however requests processed a bit slower than usual due to New Year mess.
Also most of remote support requests are delayed too.
We will add some Help Center notifications/announcements for the holiday periods to avoid confuses, sorry for that.
Re: Rusolut Holiday Hours
Posted: January 3rd, 2020, 10:11
by ddrecovery
Sasha Sheremetov wrote:We are open, however requests processed a bit slower than usual due to New Year mess.
Also most of remote support requests are delayed too.
We will add some Help Center notifications/announcements for the holiday periods to avoid confuses, sorry for that.
Thanks Sasha