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Seagate F3 7200.11 only ROM access

October 3rd, 2019, 17:40

Hello, I got a new MRT tool and I am still learning and training on some of my old drives.

Imaging drives was quite easy to get and I was able to recover all of them except one. This one don't identify itself. So I was first time opening the Seagate-Tools and try to read some Informations...

Till now I found out:
1) When I wait till the drive become ready (DRD-Light is green) then the drive don't identify and he dont show a serial-number, firmware-version or even the capacity.
2) When I start the F3-Tool directly after powering on the drive it identifies with S/N, Firmware-Version and Capacity correct.

The initial Scan (ATA mode) results with the following:

Code:
Identifying device...
Device identification error!

Getting detailed firmware version...
Failed to get firmware version!

Physical sector size : .............................Failed to get

physical sector size of service area : .............Failed to get

Number of physical heads : .........................Failed to get
Get System module information ...
     ID     length     Description
=========================

Failed to get system module information!

Getting DT information...

ROM:
   ID     Offset address     Length
============================

   00     06020100     33792    
   01     06020000     256    
   04     04001000     4096    
          0602BE00     4096
             total     8192
   05     0006C000     81920    
   08     10070000     948    
   0A     060A731C     1024    
   12     100D4000     104    
   13     060B1F6C     544    
   14     060B218C     64    
   15     00000000     524288    

Getting service area size.......
Service area size: : ................................Fail

Getting list  of sys files.......
Serial port error!
Unable to get relevant data from DT List!


I also can't get the terminal-connection running - not by selecting Terminal-Mode immideatly and not by switching after the scan to terminal mode. The only thing which I can access at the Moment is the ROM.

It's a Seagate 7200.11 drive with 250GB (ST3250310NS) with Firmware SN04.

What I could do form there on?
Flash a new firmware with the ISO from Seagate?
Fix the firmware in some way with one of the MRT-Options?
Is maybe something with the PCB wrong? (I checked it under a 10x microscope for burnmarks, bad connections of SMDs and other visible damages)

I was also googeling and searching here but only thing I found was:

Damn UDMA not always works on NS
It is working now, i did it manually.


... What exact does that mean?

Re: Seagate F3 7200.11 only ROM access

October 6th, 2019, 6:33

What does say terminal log in the moment when you power on the drive?

Re: Seagate F3 7200.11 only ROM access

October 7th, 2019, 10:41

michael chiklis wrote:What does say terminal log in the moment when you power on the drive?


Nothing - no error, no F3 > prompt. It just stay complete empty...

When I try to use the ASCII terminal mode to read something I get an "Serial port error..." in the Log-tab.

Re: Seagate F3 7200.11 only ROM access

October 10th, 2019, 12:41

You have to short read channel on those

Re: Seagate F3 7200.11 only ROM access

October 22nd, 2019, 6:30

maddin, Hello.. I'm here with the same serial port problem for some Seagate drives that I had terminal access two days ago.
I'm having trouble with all Rosewood family, even with good ones, working perfectly. With the same adapter I'm getting terminal access on one failed head Pharaoh drive.
I had the same problem with MRT two months ago and it vanished out of nothing. One day it was not working, didn't do anything and the other day it worked again.
I really don't know what it can be, and I'm here stuck again with this problem.
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