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MRT, sorry I don't speak chinese...

Posted: March 14th, 2016, 6:32
by DRUG
Can someone explain me why the hell MRT keeps reporting this error ?

I'll skype for support but with timezones I do believe I'll only get help next week.

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Re: MRT, sorry I don't speak chinese...

Posted: March 14th, 2016, 7:04
by Kum Ruzvelt
You can try to use Google translator on smart phone for this.
There is a option to take a picture from the screen and Google will go OCR and translate this message.

Re: MRT, sorry I don't speak chinese...

Posted: March 14th, 2016, 7:05
by HaQue
hi, take a bitmap of it, enlarge it and use a translator from image to see what it says

Re: MRT, sorry I don't speak chinese...

Posted: April 13th, 2016, 10:38
by DRUG
Just to give you a small update. Yeah, small. Still not working and 0 craps given by support or whatsoever

Re: MRT, sorry I don't speak chinese...

Posted: April 13th, 2016, 11:26
by lcoughey
Even with the more expensive PC3000, we frequently find a menu or popup in Russian.

Re: MRT, sorry I don't speak chinese...

Posted: April 13th, 2016, 13:27
by data-medics
The popup message says:

Exception code: 0xE0607363
(unknown software exception)
Chi 40x1 (can not continue exception)
exception instruction address 0x750780D7

And on the menu behind with the picture of the girl it says:
Error Message: Unknown Software Exception

Bet you guys didn't know I read Chinese did you. haha good 'ol Google picture translate.

Re: MRT, sorry I don't speak chinese...

Posted: April 13th, 2016, 17:25
by labtech
That deserves a "xie xie". :D

Re: MRT, sorry I don't speak chinese...

Posted: April 13th, 2016, 17:42
by fzabkar
I haven't tested them, but Google turns up several OCR applications that are able to translate the Chinese text in images:

http://www.google.com/search?q=chinese+ ... e+OR+photo

Some are written for Android phones. I guess they would be useful for tourists who need to translate Chinese signage.

Re: MRT, sorry I don't speak chinese...

Posted: April 13th, 2016, 19:58
by DRUG
Well I tested google translate, but from chinese to portuguese the result is mindfucking.

I'm going to format that workstation and try it again...

Re: MRT, sorry I don't speak chinese...

Posted: April 13th, 2016, 20:52
by HaQue
C'mon DRUG, just learn Chinese.. if you aren't going to put in the effort... ;-)

Re: MRT, sorry I don't speak chinese...

Posted: April 14th, 2016, 19:25
by DRUG
HaQue wrote:C'mon DRUG, just learn Chinese.. if you aren't going to put in the effort... ;-)


Chinese loaded on my brain, problem solved.

I guess someone is messing up with MRT servers now :? (all their websites are offline)

Re: MRT, sorry I don't speak chinese...

Posted: April 19th, 2016, 5:02
by hdd_Jason
未知软件异常 means Unknown Software Exception. i am chinese user.