Page 1 of 1

ST500DM002-KC45 FAIL Servo Op=0100 Resp=0007

Posted: July 18th, 2018, 16:06
by siamak5561
When switch on i got the following error in terminal and spin down

Boot 0x10M
Spin Up
FAIL Servo Op=0100 Resp=0007
ResponseFrame FFFF 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 FFFF
FAIL Servo Op=0100 Resp=0007
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0007
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0007
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0007
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0007
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0007
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0007
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0007
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0007
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0007
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

I already replaced PCB but nothing changed.

Re: ST500DM002-KC45 FAIL Servo Op=0100 Resp=0007

Posted: July 18th, 2018, 16:09
by unknown
heads are gone

Re: ST500DM002-KC45 FAIL Servo Op=0100 Resp=0007

Posted: July 19th, 2018, 2:03
by pcimage
unknown wrote:heads are gone

+1

Re: ST500DM002-KC45 FAIL Servo Op=0100 Resp=0007

Posted: July 19th, 2018, 11:30
by siamak5561
so you sure with head-swap I can recover data?

Re: ST500DM002-KC45 FAIL Servo Op=0100 Resp=0007

Posted: July 19th, 2018, 13:30
by lcoughey
siamak5561 wrote:so you sure with head-swap I can recover data?

Nobody can be sure...especially about someone else's ability. We do know that you, for sure, that the data won't be recovered without first changing the heads. But, what happens after that depends on your skills and the overall condition of the platters.

Re: ST500DM002-KC45 FAIL Servo Op=0100 Resp=0007

Posted: July 20th, 2018, 13:23
by siamak5561
Thanks guys.