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KangKung
 Post subject: ST500DM002, KC48, 500Gb but Capacity 3.86 GB, help !
PostPosted: February 7th, 2024, 0:36 
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Joined: January 20th, 2021, 0:27
Posts: 75
Location: Indonesia
Hi

I got ST500DM002, f/w KC48, 500Gb but Capacity 3.86 GB.
- No clicking, spin as normal, no error.
- Drive ready but unable access to UA, SA and terminal.

ID displayed look likes load to ST default, find the attachment.

Googling but nobody solved this problem in detail.

Your help is really appreciated

Thankyou


Attachments:
22.jpg
22.jpg [ 465.98 KiB | Viewed 2560 times ]
1.jpg
1.jpg [ 102.81 KiB | Viewed 2560 times ]
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northwind
 Post subject: Re: ST500DM002, KC48, 500Gb but Capacity 3.86 GB, help !
PostPosted: February 7th, 2024, 4:06 
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Joined: January 28th, 2009, 10:54
Posts: 3456
Location: Greece
Did you check if PCB is native?

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pepe
 Post subject: Re: ST500DM002, KC48, 500Gb but Capacity 3.86 GB, help !
PostPosted: February 7th, 2024, 6:36 
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Joined: October 3rd, 2005, 0:40
Posts: 4335
Location: Hungary
yeah, either pcb is not native or both heads are weak. 1st one is more probable.

pepe

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HddDonorMarket
 Post subject: Re: ST500DM002, KC48, 500Gb but Capacity 3.86 GB, help !
PostPosted: March 9th, 2024, 6:03 
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Joined: June 16th, 2018, 12:09
Posts: 488
Location: Turkey
Cannot read data from Media.
Contact point problem or Head issue.
If remove PCB from HDD. Seagate PCBs usualy shows 3,86 Gb

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