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What percentage are unrecoverable due to customer recovery attempts?
10% 25%  25%  [ 4 ]
20% 0%  0%  [ 0 ]
30% 13%  13%  [ 2 ]
40% 13%  13%  [ 2 ]
50% 6%  6%  [ 1 ]
60% 0%  0%  [ 0 ]
70% 25%  25%  [ 4 ]
80% 6%  6%  [ 1 ]
90% 6%  6%  [ 1 ]
100% 6%  6%  [ 1 ]
Total votes : 16
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 Post subject: What percentage are unrecoverable due to customer recovery?
PostPosted: May 20th, 2010, 16:21 
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Joined: August 19th, 2007, 17:30
Posts: 1898
Location: In your hard drive.
What percentage of hard drives are unrecoverable due to what the customer has done after the drive failed?
Please don't take the poll unless you recover hard drives for a living.

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 Post subject: Re: What percentage are unrecoverable due to customer recovery?
PostPosted: May 20th, 2010, 16:38 
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Joined: August 12th, 2008, 13:11
Posts: 3235
Location: USA
Do you mean what percentage of all drives received, or what percentage of drives that are unrecoverable?

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 Post subject: Re: What percentage are unrecoverable due to customer recovery?
PostPosted: May 20th, 2010, 16:42 
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Joined: October 13th, 2008, 7:29
Posts: 1493
Why is 10% the minimum. Its more like 1 or 2%. Only a select few are really stupid.


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 Post subject: Re: What percentage are unrecoverable due to customer recovery?
PostPosted: May 20th, 2010, 16:58 
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Joined: August 12th, 2008, 13:11
Posts: 3235
Location: USA
Disagree... for me a reasonable amount of the drives that are unrecoverable are due to something the customer did (whether it was opening the drive and scratching the platters with a paperclip or trying to fix the RAID themselves)

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 Post subject: Re: What percentage are unrecoverable due to customer recovery?
PostPosted: May 20th, 2010, 17:06 
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Joined: August 19th, 2007, 17:30
Posts: 1898
Location: In your hard drive.
This is a percentage of drives which were obviosuly damaged further by the customer and found to be unrecoverable verses drives which were damaged by the customer and then recovered. It is not a percentage of all drives verses customer damaged drives.

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 Post subject: Re: What percentage are unrecoverable due to customer recovery?
PostPosted: May 20th, 2010, 17:18 
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Joined: August 12th, 2008, 13:11
Posts: 3235
Location: USA
Oh, so out of all drives that customers have attempted recovery themselves, the percentage that are unrecoverable?

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 Post subject: Re: What percentage are unrecoverable due to customer recovery?
PostPosted: May 20th, 2010, 17:23 
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Joined: August 19th, 2007, 17:30
Posts: 1898
Location: In your hard drive.
Correct.

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 Post subject: Re: What percentage are unrecoverable due to customer recovery?
PostPosted: May 21st, 2010, 0:54 
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Joined: February 15th, 2006, 3:38
Posts: 1079
Location: canada
70%

where some clients decide to remove the platters out of there own hard drive
with there hands
and then put it back in the donor drive hoping that the hard drive will work again :(


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 Post subject: Re: What percentage are unrecoverable due to customer recovery?
PostPosted: May 21st, 2010, 3:31 
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Joined: October 13th, 2008, 7:29
Posts: 1493
Ok now I understand.


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