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Best data recovery company site? Which site impresses you?

September 2nd, 2009, 8:14

Hi Guys,

I noticed many data recovery web sites online have features like:
* Job Tracking Online
* Live Chat
* Submit a Job online (gives a job # and option to print details and shipping label)
* Photo Gallery
* Video about the company

What Data Recovery web site have you seen that impressed you with it's 'Good ideas' to differentiate it from the competition.

Looking forward to hear from you. Thanks for your help.

Re: Best data recovery company site? Which site impresses you?

September 2nd, 2009, 11:11

My favourite site had a live lab cam. I thought that was pretty cool.

Re: Best data recovery company site? Which site impresses you?

September 3rd, 2009, 20:03

I saw that site with the live web cam, the problem is - it's just pointed at a door with nothing really going on. Any other ideas you saw on a site which you thought were cool?

Re: Best data recovery company site? Which site impresses you?

September 4th, 2009, 4:52

I think the best thing is to keep it simple. A lot of people who see your site will be first time visitors and probably new to the world of DR.

It's all well and good having a fancy site with these tricks, but there's not much point in having -

A webcam - if it's not looking at something interesting
A live chat - if nobody is available to chat
Job Tracking - if the status isn't being update with meaningful info

Photos of your lab are important to show that you are professional and not just a pc repair shop.

A lot of our customers comment that our personal touch is very important, that they actually get to speak to the engineer who is working on their job.

Re: Best data recovery company site? Which site impresses you?

September 4th, 2009, 5:09

Yep, I'm the director, concierge, secretary and engineer in one person. People like that :)

Dobre

Re: Best data recovery company site? Which site impresses you?

September 4th, 2009, 8:40

live webcam? got the link?

Re: Best data recovery company site? Which site impresses you?

September 10th, 2009, 6:16

I remember seeing this, cant remember the web address though. Be nice to see if its still there.

Re: Best data recovery company site? Which site impresses you?

September 11th, 2009, 12:36

here is it. Is not the actual clean lab but a place where they copy recovered data. http://www.datarecovery.com/labcam.asp

Re: Best data recovery company site? Which site impresses you?

January 18th, 2010, 13:39

CK wrote:I think the best thing is to keep it simple. A lot of people who see your site will be first time visitors and probably new to the world of DR.

It's all well and good having a fancy site with these tricks, but there's not much point in having -

A webcam - if it's not looking at something interesting
A live chat - if nobody is available to chat
Job Tracking - if the status isn't being update with meaningful info

Photos of your lab are important to show that you are professional and not just a pc repair shop.

A lot of our customers comment that our personal touch is very important, that they actually get to speak to the engineer who is working on their job.

I also think so.

Thanks you for the post.
Hi guys, Im a newbie. Nice to join this forum.
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