Contact HDDGuru Support

[graham3d]

Why can't I email HDDGuru for support???!!!

I have a basic problem of what to do next after performing a Low Level Format with HDDGurus LLF software.
I can see the "Unallocated" drive in XPs Computer Management control panel. But it will not let me partition, mount or format it.
In DOS prompt I do not seem to have the 'fdisk' utility.
When I try "format drive ..." it does not recognise the spare drive.

I sold this drive to recycle it on eBay, and hoped this would clear the data.

Now I am in a mess.

Please help fast

[lcoughey]

I suggest you use the MHDD disk and simply use the ERASE command. You may want to run a SCAN of the drive to confirm it is healthy, before selling it to someone else.

[quasimodo]

Why can't I email HDDGuru for support???!!!

I have a basic problem of what to do next after performing a Low Level Format with HDDGurus LLF software.
I can see the "Unallocated" drive in XPs Computer Management control panel. But it will not let me partition, mount or format it.
In DOS prompt I do not seem to have the 'fdisk' utility.
When I try "format drive ..." it does not recognise the spare drive.

I sold this drive to recycle it on eBay, and hoped this would clear the data.

Now I am in a mess.

Please help fast

Because this is not a commercial peace of software. The developer has written the software in his spare time and does not have time to support user requests. But yes, try MHDD and good luck.

[graham3d]

Thanks Luke
I have tried that now, but the drive just does not appear at all.
It does appear as a disk device in device manager, so I know it is connected.
Best regards
Graham

[drc]

Is the drive attached over USB?

Did you initialize the drive in disk management?